Boot loop


  1. Posts : 16
    Windows 10
       #1

    Boot loop


    Hi everyone!

    After a factory reset, my HP 255 G3 Notebook PC is stuck in a boot loop - it shows the HP logo, a black screen, and then the cycle begins again.

    I can enter the BIOS with F2 and the "InsydeH2O Setup Utility" with F10, but I'm not sure what to do with these.

    I have another device available to me if that is needed for a solution - but I would really like this one back.

    Thanks!
      My Computer


  2. Posts : 1,773
    Windows 10 Home
       #2

    On an HP, if you can turn off using 'Shut down', do that. If not, push power button down and hold until off. Disconnect all usb peripherals. As SOON as you press the power button to turn, REPEATEDLY press (don't hold) F11. Do not stop pressing F11 until the Recovery Environment as seen in attached screen, appears. You can either try to continue to normal start or if that fails again, repeat and try 'Troubleshoot' where you can enter 'Other options' and try an Automatic Startup Repair, System Restore or a Reset & Keep Files. Good Luck.

    Boot loop-screenshot_1.jpg
      My Computer


  3. Posts : 16
    Windows 10
    Thread Starter
       #3

    Hi,

    Successfully reached that screen.

    Refresh: There was a problem with refreshing your PC. No changes were made.

    Startup repair said that it couldn't repair my PC.

    Running a HP System Recovery now.

    Edit: Looking hopeful.. it has been showing the HP logo with "Getting ready" for around 5 minutes - something that wasn't there before. I will post again if it still doesn't work.
      My Computer


 

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