1.    15 May 2016 #1
    Join Date : May 2016
    Posts : 16
    Windows 10

    Boot loop

    Hi everyone!

    After a factory reset, my HP 255 G3 Notebook PC is stuck in a boot loop - it shows the HP logo, a black screen, and then the cycle begins again.

    I can enter the BIOS with F2 and the "InsydeH2O Setup Utility" with F10, but I'm not sure what to do with these.

    I have another device available to me if that is needed for a solution - but I would really like this one back.

      My ComputerSystem Spec
  2.    15 May 2016 #2
    Join Date : Jul 2015
    Posts : 904
    Windows 10 Home

    On an HP, if you can turn off using 'Shut down', do that. If not, push power button down and hold until off. Disconnect all usb peripherals. As SOON as you press the power button to turn, REPEATEDLY press (don't hold) F11. Do not stop pressing F11 until the Recovery Environment as seen in attached screen, appears. You can either try to continue to normal start or if that fails again, repeat and try 'Troubleshoot' where you can enter 'Other options' and try an Automatic Startup Repair, System Restore or a Reset & Keep Files. Good Luck.

    Click image for larger version. 

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      My ComputerSystem Spec
  3.    15 May 2016 #3
    Join Date : May 2016
    Posts : 16
    Windows 10
    Thread Starter


    Successfully reached that screen.

    Refresh: There was a problem with refreshing your PC. No changes were made.

    Startup repair said that it couldn't repair my PC.

    Running a HP System Recovery now.

    Edit: Looking hopeful.. it has been showing the HP logo with "Getting ready" for around 5 minutes - something that wasn't there before. I will post again if it still doesn't work.
      My ComputerSystem Spec


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