The Windows.old folder will not delete

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  1.    14 May 2016 #1

    The Windows.old folder will not delete

    So I followed these steps:

    • I opened my search box.

    • In the search box, type Admin, I right clicked Disk Cleanup and selected run as Administrator.
    • In the Disk Cleanup dialog, I clicked Clean up system files.

    • I select the Previous Windows installation(s) check box, and then clicked OK.

    • I then clicked Delete files.

      the folder is still there.... any ideas what to do now???
      My ComputerSystem Spec

  2. davidhk's Avatar
    Posts : 5,251
    windows 10 Home threshold2
       14 May 2016 #2

    Can you open the folder and see what are left behind ?

    If the folder is empty > right click > Delete.
      My ComputerSystem Spec

  3.    14 May 2016 #3

    inside are :
    Program Files>Windows Defender a bunch of dll and 2 exe files
    Windows and a few folders like Fonts-Assembly-Microsoft.NET

    none will delete
    I took ownership and they still won't delete
      My ComputerSystem Spec

  4.    14 May 2016 #4

    also followed instructions at Windows.old Folder - Delete in Windows 10 - Windows 10 Forums
    and when i tried RD /S /Q %SystemDrive%\windows.old some files listed as access denied
      My ComputerSystem Spec

  5. davidhk's Avatar
    Posts : 5,251
    windows 10 Home threshold2
       14 May 2016 #5

    Install Ccleaner
    Pick the Free version.

    Open ccleaner > left side, scroll down to Advanced section > check the box " Old Windows Installation" > right side, click Analyze > when analyze is completed, click Run Cleaner.
      My ComputerSystem Spec

  6.    14 May 2016 #6

    and yes in administrative mode

    how can i tell if one of the things in the folders are running in the background so i can stop it and maybe try again.. that could be the issue
      My ComputerSystem Spec

  7.    14 May 2016 #7

    working on ccleaner right now - will update
      My ComputerSystem Spec

  8.    14 May 2016 #8

    ccleaner did not help
      My ComputerSystem Spec

  9. davidhk's Avatar
    Posts : 5,251
    windows 10 Home threshold2
       14 May 2016 #9

    Neither can I.
    My apology for wasting your time.

    Someone will come along to help you.
    Good luck.
      My ComputerSystem Spec

  10.    14 May 2016 #10

    I've been in your situation and have found two possible avenues down which to proceed:
    1. the sure-fire method is to build yourself a bootable Linux USB drive, boot to that drive, mount the system drive as a Linux volume, then root around in the file system to do what you must. This article explains how: How to mount partition with ntfs file system and read write access.
    2. Try booting from a repair or other bootable USB Windows 10 installer, get into the repair facility, go to the command line, and delete the files from here. You'll have to take ownership once again, but you may be able to successfully delete the Windows.old stuff in this context (notice I said "may", which is why I recommend the Linux approach).
      My ComputersSystem Spec

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