I previously had Windows 10 installed on my system, but I recently did a clean installation on a new SSD (Samsung 850 EVO 250GB). Every other update works, but as soon as I restart my desktop to do the 'Upgrade to Pro' it always freezes at 25%. I tried to let it run all night but it never moved past 25%. I really need help because I can't install any other crucial updates until then. Any ideas? Thanks for looking!
Hello superspartan,
I have a question for clarification. When you did the clean installation was it to a previous version of Windows? I am wondering why you did not clean install directly to Windows 10 Pro?
No, it was the full version of Windows 10 Pro from a disk to the brand new SSD, in the updates it has 'Upgrade to Windows 10 Pro' and it has to do the whole upgrade process separate. Every other computer I did this on did not have this problem.
The computer has a Windows 8 or 10 product key stored in bios that is for Windows home. A clean install of Windows 10 is detecting that product key and actually installing Home version first. Windows 10 install files contain both Home and Pro and setup first picks which version it detects a product key for from bios.
You can verify this by running Showkey from this forum and it will show you the product key stored in bios and which version of Windows it is for:
Showkey - Windows 10 Forums
You did not indicate the edition (Home, Pro, ... ) - Since you mentioned upgrade to Pro, I'll guees that it was Home (as NavyLCDR stated).
Try this:
The key is the key!Upgrade from Windows 10 Home to Windows 10 Pro - Windows Help
scroll down and expand:
Upgrade using a Windows 7 Ultimate, Windows 7 Professional, Windows 8 Pro, or Windows 8.1 Pro product key
Follow these steps to upgrade from Windows 10 Home if you have a Windows 7 Ultimate, Windows 7 Professional, Windows 8 Pro, Windows 8 Pro Pack, Windows 8.1 Pro, or Windows 8.1 Pro Pack product key:
.
- Select the Start Start button icon button
, then select Settings > Update & security > Activation.
- Select Change product key, and then enter this 25-character default product key:
Code:VK7JG-NPHTM-C97JM-9MPGT-3V66TNote
Important
This default product key will upgrade your device to Windows 10 Pro, but won't activate it.
- Select Next to upgrade to Windows 10 Pro.
- After your device is upgraded to Windows 10 Pro, you'll need to activate Windows. Select the Start
- Select Change product key, and then enter your 25-character Windows 7 Ultimate, Windows 7 Professional, Windows 8 Pro, Windows 8 Pro Pack, Windows 8.1 Pro, or Windows 8.1 Pro Pack product key.
- Select Next to activate Windows 10 Pro
if you have a Win7 Ultimate, Win7 Professional, Win8 Pro, Win8 Pro Pack, Win8.1 Pro, or Win8.1 Pro Pack
product key
Unfortunately none of those turned out to be the problem, the problem was that I had installed office on the computer before the 'Upgrade to pro' did it's thing. When installing Windows 10 cleanly, all of the updates must go on before any other software.
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