1.    12 May 2016 #1
    Join Date : May 2016
    Posts : 5
    win10

    I need help


    i have problem with my laptop at win10.
    my laptop is Acer Aspire 4750.
    Operating System: Windows 10 Home 64-bit
    Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz
    Memory: 4G RAM

    when i install win10 at device manager i look problem at OTHER DEVICE Base System Device >location: PCI bus 4, device 0, function 3. The drivers for this device are not installed. (Code 28). There are no compatible drivers for this device.
    what is that? and how to fix it?

    many thanks
      My ComputerSystem Spec
  2.    13 May 2016 #2
    Join Date : May 2016
    Posts : 6
    Windows 10 64bit Edu

    I would go to the Acer downloads page.
    download all drivers related to that model laptop and os.
    extract them to a folders on the desktop called drivers.
    go into device manager, right click other device>update driver>browse computer NOT INTERNET
    select the folder on the desktop include subfolders

    hopefully if its just a driver issue it should find it there. if not could be a onboard issue not compatible with windows 10.
      My ComputerSystem Spec
  3.    13 May 2016 #3
    Join Date : Aug 2015
    Melbourne
    Posts : 225
    Win 10 Pro X64

    Hi Abu Hasan and welcome to the forum. Go back to device manager right click the Base System Device entry click on properties go to the Details tab click on the arrow next to where it says Device Description choose Hardware IDs then right click the number there copy it and post it here as it can help to identify what it is
      My ComputerSystem Spec
  4.    13 May 2016 #4
    Join Date : May 2016
    Posts : 5
    win10
    Thread Starter

    Quote Originally Posted by shimshom View Post
    Hi Abu Hasan and welcome to the forum. Go back to device manager right click the Base System Device entry click on properties go to the Details tab click on the arrow next to where it says Device Description choose Hardware IDs then right click the number there copy it and post it here as it can help to identify what it is

    ok ..
    i get it

    PCI\VEN_14E4&DEV_16BF&SUBSYS_05001025&REV_10
    PCI\VEN_14E4&DEV_16BF&SUBSYS_05001025
    PCI\VEN_14E4&DEV_16BF&CC_088000
    PCI\VEN_14E4&DEV_16BF&CC_0880
      My ComputerSystem Spec
  5.    13 May 2016 #5
    Join Date : May 2016
    Posts : 5
    win10
    Thread Starter

    Quote Originally Posted by br3nno360 View Post
    I would go to the Acer downloads page.
    download all drivers related to that model laptop and os.
    extract them to a folders on the desktop called drivers.
    go into device manager, right click other device>update driver>browse computer NOT INTERNET
    select the folder on the desktop include subfolders

    hopefully if its just a driver issue it should find it there. if not could be a onboard issue not compatible with windows 10.
    ---
    i see ..
    but driver with win10 is not available..

    may old driver compatible win10?
      My ComputerSystem Spec
  6.    13 May 2016 #6
    Join Date : May 2016
    Posts : 6
    Windows 10 64bit Edu

    Quote Originally Posted by abu hasan View Post
    ---
    i see ..
    but driver with win10 is not available..

    may old driver compatible win10?
    windows 8 drivers may work
      My ComputerSystem Spec
  7.    13 May 2016 #7
    Join Date : May 2016
    Posts : 5
    win10
    Thread Starter

    Quote Originally Posted by abu hasan View Post
    ---
    i see ..
    but driver with win10 is not available..

    may old driver compatible win10?
    ---------

    many thanks.
    i tried your tip with OLD DRIVER .. and i look your tips is work .. but i still have a problem. that is BROADCOM xD Picture Bus Driver .. the message "The software for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)"

    can you give any tips again?
      My ComputerSystem Spec
  8.    13 May 2016 #8
    Join Date : May 2016
    Posts : 6
    Windows 10 64bit Edu

    Quote Originally Posted by abu hasan View Post
    ---------

    many thanks.
    i tried your tip with OLD DRIVER .. and i look your tips is work .. but i still have a problem. that is BROADCOM xD Picture Bus Driver .. the message "The software for this device has been blocked from starting because it is known to have problems with Windows. Contact the hardware vendor for a new driver. (Code 48)"

    can you give any tips again?
    No problems, run through the process on the below link.- run windows updates hopefully it might find an updated driver now it know what the device is.
    https://support.microsoft.com/en-au/kb/310123
      My ComputerSystem Spec
  9.    13 May 2016 #9
    Join Date : May 2016
    Posts : 5
    win10
    Thread Starter

    Quote Originally Posted by br3nno360 View Post
    No problems, run through the process on the below link.- run windows updates hopefully it might find an updated driver now it know what the device is.
    https://support.microsoft.com/en-au/kb/310123
    -----

    i see ...
    maybe for the problem solving is only install new driver .. but, manufacture is not release new driver ...
      My ComputerSystem Spec

 

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