1.    12 May 2016 #1
    Join Date : May 2016
    Posts : 6
    Windows 10

    "How do you want to open this file?" upon login


    On about 5 computers in my department we are receiving the following message when users login:

    Click image for larger version. 

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    I checked the registry and the startup folder and nothing.

    Any ideas??
      My ComputerSystem Spec
  2.    12 May 2016 #2
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 13,099
    Windows 10 Pro

    It's most probably trying to open a PDF file, judging by the fact that Adobe Reader is shown as first choice. To find out which file it is, select Adobe Reader and click OK. If nothing happens, sign out / sign in and this time select Internet Explorer.

    It's then easier to stop that file trying to open when you know which file it is.
      My ComputerSystem Spec
  3.    12 May 2016 #3
    Join Date : May 2016
    Posts : 6
    Windows 10
    Thread Starter

    I tried that and nothing ever opens. I tried with each application.



    Quote Originally Posted by Kari View Post
    It's most probably trying to open a PDF file, judging by the fact that Adobe Reader is shown as first choice. To find out which file it is, select Adobe Reader and click OK. If nothing happens, sign out / sign in and this time select Internet Explorer.

    It's then easier to stop that file trying to open when you know which file it is.
      My ComputerSystem Spec
  4.    12 May 2016 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,115
    Win 10 Pro (1703)
      My ComputerSystem Spec
  5.    12 May 2016 #5
    Join Date : May 2016
    Posts : 6
    Windows 10
    Thread Starter

    Didn't work. When I click on process explorer it closes the Open with dialog box.


    Quote Originally Posted by dalchina View Post
      My ComputerSystem Spec
  6.    12 May 2016 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,115
    Win 10 Pro (1703)

    Have you worked thru the section before labelled 27?
    Autoruns (free) is a good tool to examine start entries - you can search them all.
      My ComputerSystem Spec
  7.    12 May 2016 #7
    Join Date : May 2016
    Posts : 6
    Windows 10
    Thread Starter

    I was able to figure out that this is the file that it's looking for but I can't find it in task manager or the registry to delete it. UGH!

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      My ComputerSystem Spec
  8.    12 May 2016 #8
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,115
    Win 10 Pro (1703)

    http://answers.microsoft.com/en-us/w...9-5c4538cc1593

    Read down ignoring all the instructions until you get to

    I've found where the rthdvcpl.exe program is being started.
    Lenovo has added a scheduled task.
    So if you want to maintain all your programs when upgrading to W10 and want to solve the popup box, you can access your system scheduled tasks and disable the one named "realtekHDAudio" that is calling "c:\program files\realtek\audio\hda\rthdvcpl.exe -s".
    Just go to Control Panel/Administrative Tools/Task Scheduler and disable it.
    Hope it helps.


    Is yours a Lenovo? Often helps to complete your system specs..
      My ComputerSystem Spec
  9.    12 May 2016 #9
    Join Date : May 2016
    Posts : 6
    Windows 10
    Thread Starter

    That worked great - that was the problem - task scheduler. Thank you!!!!

    And yes, I have a Lenovo but I didn't complete the system specs because my department has multiple brands.




    Quote Originally Posted by dalchina View Post
    http://answers.microsoft.com/en-us/w...9-5c4538cc1593

    Read down ignoring all the instructions until you get to

    I've found where the rthdvcpl.exe program is being started.
    Lenovo has added a scheduled task.
    So if you want to maintain all your programs when upgrading to W10 and want to solve the popup box, you can access your system scheduled tasks and disable the one named "realtekHDAudio" that is calling "c:\program files\realtek\audio\hda\rthdvcpl.exe -s".
    Just go to Control Panel/Administrative Tools/Task Scheduler and disable it.
    Hope it helps.


    Is yours a Lenovo? Often helps to complete your system specs..
      My ComputerSystem Spec
  10.    12 May 2016 #10
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,115
    Win 10 Pro (1703)

    Great-- I'd come across that in looking at possible causes.
      My ComputerSystem Spec

 


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