Windows 10: "How do you want to open this file?" upon login Solved

  1.    12 May 2016 #1

    "How do you want to open this file?" upon login


    On about 5 computers in my department we are receiving the following message when users login:

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    I checked the registry and the startup folder and nothing.

    Any ideas??
      My ComputerSystem Spec

  2. Kari's Avatar
    Posts : 15,037
    Windows 10 Pro
       12 May 2016 #2

    It's most probably trying to open a PDF file, judging by the fact that Adobe Reader is shown as first choice. To find out which file it is, select Adobe Reader and click OK. If nothing happens, sign out / sign in and this time select Internet Explorer.

    It's then easier to stop that file trying to open when you know which file it is.
      My ComputerSystem Spec

  3.    12 May 2016 #3

    I tried that and nothing ever opens. I tried with each application.



    Kari said: View Post
    It's most probably trying to open a PDF file, judging by the fact that Adobe Reader is shown as first choice. To find out which file it is, select Adobe Reader and click OK. If nothing happens, sign out / sign in and this time select Internet Explorer.

    It's then easier to stop that file trying to open when you know which file it is.
      My ComputerSystem Spec

  4.    12 May 2016 #4
      My ComputerSystem Spec

  5.    12 May 2016 #5

    Didn't work. When I click on process explorer it closes the Open with dialog box.


    dalchina said: View Post
      My ComputerSystem Spec

  6.    12 May 2016 #6

    Have you worked thru the section before labelled 27?
    Autoruns (free) is a good tool to examine start entries - you can search them all.
      My ComputerSystem Spec

  7.    12 May 2016 #7

    I was able to figure out that this is the file that it's looking for but I can't find it in task manager or the registry to delete it. UGH!

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      My ComputerSystem Spec

  8.    12 May 2016 #8

    http://answers.microsoft.com/en-us/w...9-5c4538cc1593

    Read down ignoring all the instructions until you get to

    I've found where the rthdvcpl.exe program is being started.
    Lenovo has added a scheduled task.
    So if you want to maintain all your programs when upgrading to W10 and want to solve the popup box, you can access your system scheduled tasks and disable the one named "realtekHDAudio" that is calling "c:\program files\realtek\audio\hda\rthdvcpl.exe -s".
    Just go to Control Panel/Administrative Tools/Task Scheduler and disable it.
    Hope it helps.


    Is yours a Lenovo? Often helps to complete your system specs..
      My ComputerSystem Spec

  9.    12 May 2016 #9

    That worked great - that was the problem - task scheduler. Thank you!!!!

    And yes, I have a Lenovo but I didn't complete the system specs because my department has multiple brands.




    dalchina said: View Post
    http://answers.microsoft.com/en-us/w...9-5c4538cc1593

    Read down ignoring all the instructions until you get to

    I've found where the rthdvcpl.exe program is being started.
    Lenovo has added a scheduled task.
    So if you want to maintain all your programs when upgrading to W10 and want to solve the popup box, you can access your system scheduled tasks and disable the one named "realtekHDAudio" that is calling "c:\program files\realtek\audio\hda\rthdvcpl.exe -s".
    Just go to Control Panel/Administrative Tools/Task Scheduler and disable it.
    Hope it helps.


    Is yours a Lenovo? Often helps to complete your system specs..
      My ComputerSystem Spec

  10.    12 May 2016 #10

    Great-- I'd come across that in looking at possible causes.
      My ComputerSystem Spec


 

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