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  1.    08 May 2016 #1
    Join Date : Mar 2016
    Posts : 159
    Windows 10 64bit Home

    How to remove the MSN pop up permanently?


    Searched for anything on here on to how to remove MSN pop up on here but couldn't find anything....

    Would very much appreciate how to remove it as there's nothing in Programmes and Features the most often suggested answer on Yahoo and Google etc...

    Thanks
      My ComputerSystem Spec
  2.    08 May 2016 #2
    Join Date : Oct 2013
    NW Florida
    Posts : 9,722
    Windows 10 Pro and Windows 10 Pro Insider

    Could you be more specific and tell us where you are getting the MSN popup, Edge ie?
      My ComputersSystem Spec
  3.    08 May 2016 #3
    Join Date : Mar 2016
    Posts : 159
    Windows 10 64bit Home
    Thread Starter

    Thanks. It only happens occasionally at start-up, I've removed Edge I hope.

    That's all I know otherwise....
      My ComputerSystem Spec
  4.    08 May 2016 #4
    Join Date : Oct 2013
    NW Florida
    Posts : 9,722
    Windows 10 Pro and Windows 10 Pro Insider

    I've never heard of that. I know by default Edge and ie have MSN start pages, but not anything at startup of the OS. Maybe someone else has an idea.
      My ComputersSystem Spec
  5.    08 May 2016 #5
    Join Date : Apr 2015
    Posts : 13,001
    W10Prox64

    Hi.
    I've never heard of an MSN popup. Can you run some scans and post the results here for us please?

    RKILL
    This will stop any suspect processes in the system, and report what it's found. Post the log txt file it leaves on your desktop.

    ADWCleaner
    Run the program, click SCAN. When the scan is finished click LOGFILE. Copy that information and paste it here.
    Do not "clean" anything until we have had a look at it.
      My ComputerSystem Spec
  6.    09 May 2016 #6
    Join Date : Mar 2016
    Posts : 159
    Windows 10 64bit Home
    Thread Starter

    Will do. It's not exactly a popup it's there on the screen after entering password first thing in the morning, first one ever yesterday and the second one again this morning...
      My ComputerSystem Spec
  7.    09 May 2016 #7
    Join Date : Mar 2016
    Posts : 159
    Windows 10 64bit Home
    Thread Starter

    Quote Originally Posted by simrick View Post
    Hi.
    I've never heard of an MSN popup. Can you run some scans and post the results here for us please?

    RKILL
    This will stop any suspect processes in the system, and report what it's found. Post the log txt file it leaves on your desktop.

    ADWCleaner
    Run the program, click SCAN. When the scan is finished click LOGFILE. Copy that information and paste it here.
    Do not "clean" anything until we have had a look at it.
    First one....

    # AdwCleaner v5.116 - Logfile created 09/05/2016 at 10:32:15
    # Updated 09/05/2016 by Xplode
    # Database : 2016-05-09.1 [Server]
    # Operating system : Windows 10 Home (X64)
    # Username : Arcadian - LAPTOP-Q3GUOBUI
    # Running from : C:\Users\Arcadian\Downloads\adwcleaner_5.116.exe
    # Option : Clean
    # Support : ToolsLib - Forum: Ask for help or share your experience.

    ***** [ Services ] *****


    ***** [ Folders ] *****

    [-] Folder Deleted : C:\ProgramData\simplitec
    [#] Folder Deleted : C:\ProgramData\Application Data\simplitec
    [-] Folder Deleted : C:\Users\Arcadian\AppData\Roaming\Microsoft\Windows\Start Menu\ByteFence

    ***** [ Files ] *****


    ***** [ DLLs ] *****


    ***** [ WMI ] *****


    ***** [ Shortcuts ] *****


    ***** [ Scheduled tasks ] *****


    ***** [ Registry ] *****

    [-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8BF0126F-A5B7-4720-ABB2-2414A0AF5474}
    [-] Key Deleted : HKCU\Software\CheckPoint\ISW
    [-] Key Deleted : HKCU\Software\darwendlm
    [-] Key Deleted : HKCU\Software\PRODUCTSETUP
    [-] Key Deleted : HKCU\Software\Softwareopensource
    [-] Key Deleted : HKCU\Software\csastats
    [-] Key Deleted : HKLM\SOFTWARE\simplitec
    [-] Key Deleted : [x64] HKLM\SOFTWARE\CheckPoint\ISW
    [-] Data Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Secondary Start Pages]
    [-] Data Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL]
    [-] Data Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]
    [-] Data Restored : HKU\S-1-5-21-2073988303-265105248-2263932473-1001\Software\Microsoft\Internet Explorer\Main [Secondary Start Pages]
    [-] Data Restored : HKU\S-1-5-21-2073988303-265105248-2263932473-1001\Software\Microsoft\Internet Explorer\Main [Default_Secondary_Page_URL]
    [-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C5CDD303-B921-4A1C-9656-3745F0150771}
    [-] Data Restored : HKCU\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope]
    [-] Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{C5CDD303-B921-4A1C-9656-3745F0150771}
    [-] Data Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes [DefaultScope]
    [-] Data Restored : HKU\S-1-5-21-2073988303-265105248-2263932473-1001\Software\Microsoft\Internet Explorer\SearchScopes [DefaultScope]

    ***** [ Web browsers ] *****


    *************************

    :: "Tracing" keys deleted
    :: Winsock settings cleared

    *************************

    C:\AdwCleaner\AdwCleaner[C1].txt - [2442 bytes] - [09/05/2016 10:32:15]
    C:\AdwCleaner\AdwCleaner[S1].txt - [3754 bytes] - [09/05/2016 10:22:53]

    ########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [2588 bytes] ##########
      My ComputerSystem Spec
  8.    09 May 2016 #8
    Join Date : Mar 2016
    Posts : 159
    Windows 10 64bit Home
    Thread Starter

    Secondly - nothing cleaned....
    _________________________

    Rkill 2.8.4 by Lawrence Abrams (Grinler)
    BleepingComputer.com - News, Reviews, and Technical Support
    Copyright 2008-2016 BleepingComputer.com
    More Information about Rkill can be found at this link:
    RKill - What it does and What it Doesnt - A brief introduction to the program - Anti-Virus, Anti-Malware, and Privacy Software

    Program started at: 05/09/2016 10:45:20 AM in x64 mode.
    Windows Version: Windows 10 Home

    Checking for Windows services to stop:

    * No malware services found to stop.

    Checking for processes to terminate:

    * No malware processes found to kill.

    Checking Registry for malware related settings:

    * No issues found in the Registry.

    Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

    Performing miscellaneous checks:

    * Windows Defender Disabled

    [HKLM\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware" = dword:00000001

    * Windows Firewall Disabled

    [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "EnableFirewall" = dword:00000000

    Checking Windows Service Integrity:

    * No issues found.

    Searching for Missing Digital Signatures:

    * No issues found.

    Checking HOSTS File:

    * No issues found.

    Program finished at: 05/09/2016 10:47:16 AM
    Execution time: 0 hours(s), 1 minute(s), and 55 seconds(s)
      My ComputerSystem Spec
  9.    09 May 2016 #9
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,174
    Windows 10 Pro x64

    How about a screenshot of it? This isn't a normal part of Windows 10, so something else is causing it.
      My ComputerSystem Spec
  10.    09 May 2016 #10
    Join Date : Mar 2016
    Posts : 159
    Windows 10 64bit Home
    Thread Starter

    Ok will do, it only seems to happen in the mornings and only started 3/4 days ago so wait till tomorrow....
      My ComputerSystem Spec

 
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