Windows 10: Apps not responding, system error restarting

  1.    07 May 2016 #1

    Apps not responding, system error restarting

    Windows 10 seemed to work great in the beginning and then about 2 weeks ago I started having issues. Now I am unable to do anything within windows 10. All apps non responsive and shortly after I have attempted to open anything, system has an error and computer restarts.
    I have contacted Microsoft and was told that out of courtesy they would take a look and if problem was simple enough try would fix it. Well I take it wasn't easy or simple as I was then told that Microsoft has an Assure plan for $150.00 a year which would give me 24/7 Support help. Unfortunately I don't have an extra 150 at the moment nor do I have a working computer. Thank goodness for my tablet so I can get here to see if someone might be able to help me. At the moment, I am once again trying a reset.
      My ComputerSystem Spec

  2. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       07 May 2016 #2

    3 suggestions : Please use the suggestions in the order they are listed.

    1. Create another user account with exactly the same privileges as the one you are using > login to it > see if the problems you described still persist.

    2. Re-install and re-register Windows apps

    3. Repair Install of Windows 10.
    Repair Install Windows 10 with an In-place Upgrade
    It will allow you to keep your files, settings and apps.
    No product is required.
    Activation is automatic.
      My ComputerSystem Spec

  3.    17 Jun 2016 #3

    Thank you David for replying to my post and I apologize for not getting back sooner.

    Unfortunately I was unable to do a thing after this post. As I attempted to do anything I could not get my system to even allow me into safe mode and all else ended up at a dead end for repair or even to reinstall. In middle of move, I had lost my installation disks for Windows 7 and without having the prod number, I decided to purchase a Windows 10 full version and do a clean install.
    After fudging around I was finally able to get the install completed and just loaded apps which I only needed for now to make sure all was good and about three days later...trouble. Once again all apps and task bar was non responsive and the restarting began.
    I then went to attempt a repair or diagnose and came back could not repair. Tried other choices I had and once again nothing. Frustrated and highly irritated, I shut it all down and got on my laptop.
    after a night of reading I decided to try somethings. I had a really tough time getting into safe mode but once there I did a sfc /scannow at first it came up with can not repair. Then I tried it again and it repaired some I believe but could not repair all and a opencl.dll file is corrupt and so is other for store.
    I exited and decided to review further but once I tried to get back into system, it wouldn't let me at all.
    What I have read to some degree is that the opencl.dll file is connected to Nvidia graphic card. Supposedly MS and Nvidia is aware of this issue for sometime but I assume no remedy has been made.
    My question now is this...
    I bought Windows 10 full version thinking the problem was with all the upgrading and other apps I had on my computer. Now Do I reinstall windows 10 without addressing the Nvidia opencl.dll issue and end up with the problems again? or Change out my graphics card to other than Nvidia and reload? or Find a new Windows 7 and just go back and wait for issues to be fixed before going back to windows 10? or might someone else have another idea to try?
    I could also pay MS $150.00 to have access to support for a year as they suggested.
      My ComputerSystem Spec


Related Threads
Recently i have started to face this issue on my lenovo y510p, I was using windows 8.1 then, and for the first time my computer get freezed, and the error pop up Microsoft Windows The application is not responding. The program may...
Error When Restarting PC in General Support
Can anyone tell me what this error is that I get sometimes when I go to Start/Power/Restart? It's it hardware related? 68032
When I click 'all apps' in the Windows menu it doesn't respond when scrolling or clicking a program. I can however use the TAB/DOWN/UP keys to scroll through the list and use ENTER to start the program. Is there any fix for this?
Hi, this is my first post on TenForums! I have been facing the File System error (-2143326205) ever since I upgraded from Windows 8.1 to Windows 10. Error description: All Windows Store Apps (Metro/modern/whatever they are called now) crash when I...
Error Message on restarting PC in General Support
I formatted and installed 10041 yesterday and I'm getting this error when I tell the PC to restart. Windows seems to be functioning properly and its probably just a quirk of the development which should just disappear in final build.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:30.
Find Us