Issue with file explorer


  1. kenkadish
    Posts : 2
    windows 10
       New #1

    Issue with file explorer


    When I go to file explorer to copy or move a file from one folder to another, it immediately closes (crashes). If I open and run sfc /scannow as administrator, it will work just fine until the computer is rebooted. Scaanow does not even have to complete running; just opening it seems to do the trick. I just tried again by just opening the dos prompt as administrator, and even without running scannow, it works just fine.

    Any ideas what is going on here?

    Works just fine on my laptop also running windows 10 64 bit.

    Windows 10, 64 bit.

    Thanks...
      My Computer
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  3. dalchina
    Posts : 42,991
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, have a look through this thread- read right through noting the various suggestions/thing that helped and see if any match your situaiton.
    File Explorer keeps crashing - Windows 10 Forums

    Otherwise:
    a. Does it happen in Safe Mode?
    b. After a clean boot?
    Clean Boot - Perform in Windows 10 to Troubleshoot Software Conflicts - Windows 10 Forums
    c. If you install Shellexview (free), hide all MS extensions, disable the rest?

    And finally if you look at Reliability History (Type 'reli' in Cortana's search bar) are there any helpful fault reports?
      My Computers
    Quote Quote

 

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