1. Joined : May 2016
    Posts : 2
    Windows 10 64 bit.
       04 May 2016 #1

    Sleep mode closing all my apps,when waking up the machine.


    Hello. I noticed yesterday , that when i resume from the sleep state, all my opened apps are gone. They don't stay in the Ram, so when the machine wakes up, i have to reopen everything.
    Also , when i wake up my laptop, it takes a lot more, like it was shutted down, not put to sleep.

    I tried to fix it myself, so i uninstalled everything i installed recently, updated all the drivers and so on. But still nothing. So I reinstalled Windows again, erasing my C: partition. After a little set up, i tried the sleep mode again...and the problem still persists. I had no sleep problems before yesterday.

    So i am thinking this may be a Windows problem...or a hardware problem.

    Thanks for your attention, and I waiting for a reply.

    I have an Asus System Model S551LN, with Processor Intel(R) Core(TM) i5-4210U CPU , NVIDIA GeForce 840M, 8gb ram.
      My System SpecsSystem Spec


  2. Joined : Apr 2016
    Posts : 3
    Windows 10 64-Bit Home
       04 May 2016 #2

    Sleep/Hibernate causing crash or just restarting.


    I think we have the exact same problem. My computer restarts when waking up the machine from sleep/hibernation.
    You did a complete wipe and that didn't help? I was about to do that, but I'm thinking it's a hardware issue now. I also have an ASUS. You have a good video card though, I have the cheap genric intel.

    1. Have you updated your video drivers?
    2. Checked if BIOS is up to date?


    Those are the two most common responses I've seen for similar problems. I've done both and more. So I hope to find some other suggestions.
    Last edited by alem; 04 May 2016 at 21:35. Reason: added quick thought.
      My System SpecsSystem Spec


  3. Joined : May 2016
    Posts : 2
    Windows 10 64 bit.
       05 May 2016 #3

    alem said: View Post
    I think we have the exact same problem. My computer restarts when waking up the machine from sleep/hibernation.
    You did a complete wipe and that didn't help? I was about to do that, but I'm thinking it's a hardware issue now. I also have an ASUS. You have a good video card though, I have the cheap genric intel.

    1. Have you updated your video drivers?
    2. Checked if BIOS is up to date?


    Those are the two most common responses I've seen for similar problems. I've done both and more. So I hope to find some other suggestions.
    Tried all that...no success...i tried reinstalling the Windows again, for the third time...still nothing... Its a very wierd problem.
      My System SpecsSystem Spec


  4. Joined : Apr 2016
    Posts : 3
    Windows 10 64-Bit Home
       06 May 2016 #4

    recond9 said: View Post
    Tried all that...no success...i tried reinstalling the Windows again, for the third time...still nothing... Its a very wierd problem.
    I'm glad I didn't do the whole reinstall yet, sounds like it would have been a waste of time and energy.
    - Have you done SFC /SCANNOW? No problems on my end. Shouldn't with clean install.

    **I just noticed a new problem/clue. Can you turn your screen off (my computer is fn+F7) and have it come back on? Not sleep, but just off. Mine shows a black screen, and I have to restart with the power button. So it's something with the monitor/graphics card coming back on. Blank screen saver is OK, but not when the monitor off.
    I'm also going to hook up my PC to TV to see if it projects and then works after disconnection.

    Any chance you have the same problem?
    I'm going to contact ASUS about it, hopefully they have some advice. I'll update my status.
      My System SpecsSystem Spec


 


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