Windows 10: No Display Options for 10041

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  1.    25 Mar 2015 #11

    Unfortunately, the zip archive is empty. Please try again.
    If it still doesn't work, then try these things (instructions were written for Win8 and may need a bit of modifying to work in Win10):
    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

    systeminfo:
    Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.
      My ComputerSystem Spec

  2.    25 Mar 2015 #12

    usasma said: View Post
    Unfortunately, the zip archive is empty. Please try again.
    If it still doesn't work, then try these things (instructions were written for Win8 and may need a bit of modifying to work in Win10):
    I'm not sure what happened, but this one seems to be okay:AUDRASHP-Wed_03_25_2015__60221_22.zip
      My ComputerSystem Spec

  3.    25 Mar 2015 #13

    You have the latest BIOS for your system (F20), unfortunately it dates from 2011 - so you may not be compatible with later OS's

    You're having problems with these devices in Device Manager:
    Base System Device PCI\VEN_1180&DEV_0843&SUBSYS_30DB103C&REV_14\4&CB0C23F&0&4AF0 The drivers for this device are not installed.
    Mobile Intel(R) 4 Series Express Chipset Family PCI\VEN_8086&DEV_2A42&SUBSYS_30DB103C&REV_07\3&21436425&0&10 This device cannot find enough free resources that it can use.
    HP Bluetooth Module USB\VID_03F0&PID_171D\5&1B58C7FC&0&1 This device is disabled.
    The first device is most likely your Ricoh Card Reader, while the second is your Intel chipset drivers. The last is the HP Bluetooth module

    Try to obtain the latest drivers from the HP website for these devices. If they don't fix the problems, then look at the Ricoh and Intel websites for updated drivers. As for the HP Bluetooth, you'll have to figure out who actually manufacturered the device and check their website for more updated drivers (the drivers still load at boot, then Windows disables them later on if the device is disabled - so the drivers must be updated before disabling the device).

    From what I've seen, the 3 major factors here are the BIOS, the Ricoh Card Reader, and the Intel Chipset
    Other than that, I would expect that fully updated Ricoh card reader drivers and Intel chipset drivers would be help to resolve the resource contention. Unfortunately, if these devices are too old and you can't locate driver's that are compatible (or if the BIOS is the primary culprit here) - you may not be able to fix this.
      My ComputerSystem Spec

  4.    25 Mar 2015 #14

    usasma said: View Post
    You have the latest BIOS for your system (F20), unfortunately it dates from 2011 - so you may not be compatible with later OS's

    You're having problems with these devices in Device Manager:
    The first device is most likely your Ricoh Card Reader, while the second is your Intel chipset drivers. The last is the HP Bluetooth module

    Try to obtain the latest drivers from the HP website for these devices. If they don't fix the problems, then look at the Ricoh and Intel websites for updated drivers. As for the HP Bluetooth, you'll have to figure out who actually manufacturered the device and check their website for more updated drivers (the drivers still load at boot, then Windows disables them later on if the device is disabled - so the drivers must be updated before disabling the device).

    From what I've seen, the 3 major factors here are the BIOS, the Ricoh Card Reader, and the Intel Chipset
    Other than that, I would expect that fully updated Ricoh card reader drivers and Intel chipset drivers would be help to resolve the resource contention. Unfortunately, if these devices are too old and you can't locate driver's that are compatible (or if the BIOS is the primary culprit here) - you may not be able to fix this.
    Thanks for your help and looking into this. I'll do as you suggested. Strange thing is that TP 9926 worked GREAT! Absolutely flawless. Once I (clean) installed 10041, things began to get glitchy.
      My ComputerSystem Spec

  5.    26 Mar 2015 #15

    Did as suggested. No change. If it's the BIOS, then why did it work great with Win10 - 9926? Guess I'll just be patient for the next update.
      My ComputerSystem Spec

  6.    29 Mar 2015 #16

    I don't know for sure that it's the BIOS - but as things get changed in the different releases they'll impact the system differently. Older systems stand a higher chance of developing incompatibilities.
      My ComputerSystem Spec


 
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