1.    20 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 5
    windows 10 home

    My PC keeps freezing intermittently. I could realy do with some help.


    Hi guys,

    Please can someone help. My PC keeps intermittently pausing when I ask it to do something e.g. close a web page, when playing a game, changing tabs to a new web page etc,etc. It pauses sometimes but not always

    I Have done a clean install of Windows 10 and updated bios and gforce driver etc but the problem still exists.

    When I get the pause my mouse pointer and any sound is fine.

    I hoped someone who is much at this than I could perhaps look at my error logs? Since the clean install earlier today there are lots of errors and warnings.

    Not sure if I've attached the right logs lol....

    Please can someone help I'm at the end of my tether.

    Thanks you

    Bob
    Attached Thumbnails Attached Thumbnails bob.PNG  
      My ComputerSystem Spec
  2.    20 Apr 2016 #2
    Join Date : Aug 2015
    Posts : 504
    Windows 10 Pro x64 1607

    The IAStor.sys is the system file for the Intel Rapid Storage Technology for the SATA controller on the Motherboard.

    Do you by chance have the latest version installed? That is well known for causing system hangs
      My ComputerSystem Spec
  3.    21 Apr 2016 #3
    Join Date : Apr 2016
    Posts : 5
    windows 10 home
    Thread Starter

    Hi lmaneke

    I think I have the correct driver installed. I have done a shot of the driver I have. I have also uninstalled it and reinstalled from the gigabyte website it to see if it helped but my problem persists.

    I have also captured the list of drivers I installed yesterday from gigabyte, though looking now I don't think I installed the drivers for v1.2 of the x97x MB but instead installed the drivers for v1.0. I have looked and all the version numbers for the drivers are the same whether for version 1.0 or v1.2 of the MB

    Oops.

    Also regarding the drivers for "sata raid/achi" preinstall sata driver...... I did not pre-install the driver (I didn't know I had to or how to) and there is no way of installing it now that I can see.

    Obviously I've made mistakes.

    I am more than happy to start from scratch as I only did a clean install yesterday to try and fix the problem so I'm still at square 1

    What should I do?

    Thanks
    Attached Thumbnails Attached Thumbnails help1.PNG   help2.PNG  
      My ComputerSystem Spec
  4.    21 Apr 2016 #4
    Join Date : Apr 2016
    Posts : 5
    windows 10 home
    Thread Starter

    Not sure as this is relevent but I have looked at my bios and it has sata controller as "enabled and mode as "achi"
      My ComputerSystem Spec
  5.    21 Apr 2016 #5
    Join Date : Aug 2015
    Posts : 504
    Windows 10 Pro x64 1607

    AHCI is set as default in the BIOS, so that is the correct setting.

    When you did a clean install, did it freeze with none of the Gigabyte drivers installed?
      My ComputerSystem Spec
  6.    21 Apr 2016 #6
    Join Date : Apr 2016
    Posts : 5
    windows 10 home
    Thread Starter

    lmaneke,

    I have just gone to start a clean install but before I did I thought whats the most basic thing it could be.

    So I swapped the sata cable to the SSD and voila. Still waiting for an error.

    10 mins in to trying to load the pc.. videos playing, downloading etc etc all at the same time and nothing.

    Cant't believe it.

    Thank you so much for your time in replying to my problem, very kind.

    Bob
      My ComputerSystem Spec
  7.    21 Apr 2016 #7
    Join Date : Aug 2015
    Posts : 504
    Windows 10 Pro x64 1607

    A bad SATA cable can cause issues. Post back if any more issues.

    You're welcome
      My ComputerSystem Spec
  8.    22 Apr 2016 #8
    Join Date : Apr 2016
    Posts : 5
    windows 10 home
    Thread Starter

    Quote Originally Posted by lmaneke View Post
    A bad SATA cable can cause issues. Post back if any more issues.

    You're welcome
    Thank you for your time, very kind.
      My ComputerSystem Spec

 


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