Windows 10: Randomly freezing, unresponsive. explorer.exe app hang?

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  1.    20 Apr 2016 #21

    I had 2 users originally. The first one (user created when installed) is the one having the problem. The 2nd one which was created days after the first one, seems to be fine. After your suggestion, I created another, and it also has the same problem.
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  2. Posts : 5,081
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       20 Apr 2016 #22

    ogrady859 said: View Post
    I had 2 users originally. The first one (user created when installed) is the one having the problem. The 2nd one which was created days after the first one, seems to be fine. After your suggestion, I created another, and it also has the same problem.
    OK.
    Is the 2nd one also an admin account ?
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  3.    20 Apr 2016 #23

    Yes
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       20 Apr 2016 #24

    ogrady859 said: View Post
    Yes
    Good.
    Logon to the 2nd admin account > use it to create a 3rd admin account.
    Logon to the 3rd admin account and see if you have the same problems.
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  5.    20 Apr 2016 #25

    davidhk said: View Post
    ...............The program explorer.exe version 10.0.10586.104 stopped interacting with Windows and was closed....................

    Have a look at this tutorial
    How to Restart explorer.exe Process in Windows 10
    https://www.tenforums.com/tutorials/5...dows-10-a.html
    its ok to right click on the task bar then go to task maneger locate windows explorer and at the bottom of the window is end task
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  6. Posts : 5,081
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       20 Apr 2016 #26

    gijoetech1 said: View Post
    its ok to right click on the task bar then go to task maneger locate windows explorer and at the bottom of the window is end task
    You have a better way to do the same thing. That's great.
    Please tell that to the OP.
    Don't tell me.
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  7.    20 Apr 2016 #27

    I've done that. It stops for a few minutes then the problem persists. Same thing indicated in event viewer
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  • Posts : 5,081
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       20 Apr 2016 #28

    ogrady859 said: View Post
    I've done that. It stops for a few minutes then the problem persists. Same thing indicated in event viewer
    Sorry. You have done what ?
    Restarting explorer.exe or creating a 3rd admin account ?

    Please use the Reply With Quote button so that I know which reply you are responding to.
    Thank you.
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  •    20 Apr 2016 #29

    Sorry I didn't specify. Restarting explorer.exe

    I just created a 3rd account via the 2nd account and it seems to be working fine
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  • Posts : 5,081
    windows 10 Home threshold2
       20 Apr 2016 #30

    ogrady859 said: View Post
    Sorry I didn't specify. Restarting explorer.exe

    I just created a 3rd account via the 2nd account and it seems to be working fine
    Great.
    Use the 3rd admin account for a few days. If no issues after that, go back to admin #1 > backup files you want to keep > delete admin #1.

    Looks like you have saved the trouble and time of doing repair install.
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