Windows 10: Randomly freezing, unresponsive. explorer.exe app hang?

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  1.    20 Apr 2016 #11

    Ok. Even if the corrupted account was the original (administrator?). Should I still attempt the upgrade? Thanks.
      My ComputerSystem Spec


  2. Posts : 4,767
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       20 Apr 2016 #12

    ogrady859 said: View Post
    Ok. Even if the corrupted account was the original (administrator?). Should I still attempt the upgrade? Thanks.
    Exactly what do you mean by " original " administrator ?
    There are 2 types of administrator accounts............
    1. Windows 10 own built-in Admin account. It comes with the operating system.
    2. Your own user/admin account which you created when you installed Windows 10.

    Which one of the above 2 are you referring to ?

    If you meant the 2nd one, your own user/admin account you created.......................
    Create a new admin account > logon to it.
    Use it for a few days. If no issues at all, delete the corrupted admin account.

    If that works, then there is no need to do the Repair Install at all.
      My ComputerSystem Spec

  3.    20 Apr 2016 #13

    I also created a new user account and within 2 minutes, the problems started there as well.
      My ComputerSystem Spec


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       20 Apr 2016 #14

    ogrady859 said: View Post
    I also created a new user account and within 2 minutes, the problems started there as well.
    If that is the case, then go ahead and do your Repair Install.
      My ComputerSystem Spec

  5.    20 Apr 2016 #15

    I was referring to the one I had created when I installed Windows 10
      My ComputerSystem Spec


  6. Posts : 4,767
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       20 Apr 2016 #16

    ogrady859 said: View Post
    I was referring to the one I had created when I installed Windows 10
    As I had said, create a new admin account and logon to it.
    If the same problems persist in the new admin account, then it's time to do a Repair Install.
    Repair Install Windows 10 with an In-place Upgrade
      My ComputerSystem Spec


  7. Posts : 4,767
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       20 Apr 2016 #17

    Have you tried the method I posted on post #8 ?
      My ComputerSystem Spec

  8.    20 Apr 2016 #18

    I'll give it a shot. Thanks!
      My ComputerSystem Spec

  9.    20 Apr 2016 #19

    And yes, I just did. I'll try the in place upgrade
      My ComputerSystem Spec


  10. Posts : 4,767
    windows 10 Home threshold2
       20 Apr 2016 #20

    I am a bit bewildered.

    You said on post #9.........................
    I just realized that on a separate profile on this laptop, I don't have this problem.

    But now, you said you created a new user account and you continued to have the same problem ?

    The 2 statements appear to be contradictory.

    Anyway, go ahead and do what you have planned to do.
    Good luck.
      My ComputerSystem Spec


 
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