1.    19 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 4
    Windows 10

    SOLVED-Blank screen after reset windows 10


    I started doing a full clean reset of windows 10 about 30+hours ago and all I have is my monitor lights blinking as if the computer is turned off but the computer is running. I have a 2tb external connected could that be why its taking so long or is this not a normal thing, please any help would be greatly appreciated as I am worried something is messed up.
    Last edited by Causticflamingo; 19 Apr 2016 at 16:47. Reason: Solved
      My ComputerSystem Spec
  2.    19 Apr 2016 #2
    Join Date : Nov 2015
    Posts : 2,824
    64bit Win 10 Pro ver 1709 Build 16299.19

    Hello

    It is not normal to be taking 30+ hours. Do you have a light that indicates hard disk activity and is it flashing?

    If not I would suspect the system has frozen and so you will need to turn it off, remove the plug, wait for a minute or two and see what happens when you reconnect the power and start up.
      My ComputersSystem Spec
  3.    19 Apr 2016 #3
    Join Date : Apr 2016
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by philc43 View Post
    Hello

    It is not normal to be taking 30+ hours. Do you have a light that indicates hard disk activity and is it flashing?

    If not I would suspect the system has frozen and so you will need to turn it off, remove the plug, wait for a minute or two and see what happens when you reconnect the power and start up.
    The light on my external 2tb hdd is on if that is what you're asking? (The light is on solid no blinking)
      My ComputerSystem Spec
  4.    19 Apr 2016 #4
    Join Date : Nov 2015
    Posts : 2,824
    64bit Win 10 Pro ver 1709 Build 16299.19

    No I was asking about the light that is sometimes present on a desktop or laptop for the built in hard disk.
      My ComputersSystem Spec
  5.    19 Apr 2016 #5
    Join Date : Apr 2016
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by philc43 View Post
    No I was asking about the light that is sometimes present on a desktop or laptop for the built in hard disk.
    im not seeing any lights so i will try what you said about turning it off. Thank you for the quick responses!
      My ComputerSystem Spec
  6.    19 Apr 2016 #6
    Join Date : Oct 2014
    Posts : 930
    Windows 8.1, Win10Pro

    Some folks have reported on other forums that having external WD drives plugged in during boot causes problems.

    I have not noticed that with mine, but then, I have not enabled the WD encryption features on mine.

    You might try disconnecting the external drive and see if that makes any difference.

    Good Luck
      My ComputerSystem Spec
  7.    19 Apr 2016 #7
    Join Date : Apr 2016
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by Mark Phelps View Post
    Some folks have reported on other forums that having external WD drives plugged in during boot causes problems.

    I have not noticed that with mine, but then, I have not enabled the WD encryption features on mine.

    You might try disconnecting the external drive and see if that makes any difference.

    Good Luck
    Thanks I tried doingg what philc43 said and it seems like everything is working fine.
      My ComputerSystem Spec
  8.    19 Apr 2016 #8
    Join Date : Nov 2015
    Posts : 2,824
    64bit Win 10 Pro ver 1709 Build 16299.19

    Glad to hear you have everything working again. Have a look through some of the tutorials on this site to learn more about W10 and it's various features and options.
      My ComputersSystem Spec

 


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