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  1.    20 Apr 2016 #11
    Join Date : Oct 2013
    NW Florida
    Posts : 9,718
    Windows 10 Pro and Windows 10 Pro Insider

    They could be. Where did you get the drivers?

    Please fill out your System Specs
    information   Information
    Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.
    If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Specs - Fill in at Ten Forums

    Also, try to reset Windows update
    https://www.tenforums.com/tutorials/24742-windows-update-reset-windows-10-a.html
      My ComputersSystem Spec
  2.    20 Apr 2016 #12
    Join Date : Apr 2016
    Posts : 15
    Windows 10
    Thread Starter

    Quote Originally Posted by essenbe View Post
    They could be. Where did you get the drivers?

    Please fill out your System Specs
    information   Information
    Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

    If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Specs - Fill in at Ten Forums

    Also, try to reset Windows update
    https://www.tenforums.com/tutorials/24742-windows-update-reset-windows-10-a.html
    I got the drivers from Nvidia and others are from ASRock. The drivers are for Windows 10. I've also filled up my system specs if that helps. I will try it later once I get home.
      My ComputerSystem Spec
  3.    21 Apr 2016 #13
    Join Date : Oct 2013
    NW Florida
    Posts : 9,718
    Windows 10 Pro and Windows 10 Pro Insider

    OK, good. Give it a try. I'm hoping if you can get Windows updates to run, it may sort things out for you. From looking at your system specs, I see no reason Windows 10 should not run on the computer.
      My ComputersSystem Spec
  4.    21 Apr 2016 #14
    Join Date : Apr 2016
    Posts : 15
    Windows 10
    Thread Starter

    So here's what happened last night, I downloaded another copy of Windows 10 hoping that it would fix the problem and let it download the the latest updates instead of skipping it. I managed to install it successfully until I get to the part where it displays my name and says welcome to windows 10. I was about to press the next button and suddenly I got the BSOD error message the one that says UNEXPECTED_STORE_EXCEPTION. Then after that it restarted and I got stuck again on the circle loading with windows logo.

    I'll try to do an upgrade again later.
      My ComputerSystem Spec
  5.    25 Apr 2016 #15
    Join Date : Apr 2016
    Posts : 15
    Windows 10
    Thread Starter

    Another update:

    I managed to install Windows 10 again last night and left it open overnight to download updates. As it was about to finish downloading the updates around 97 percent, it crashed and says there was an unexpected error with a "video_tdr_failure igdkmd64.sys" I'm really frustrated right now since it was doing fine for over 8 hours of downloading then it crashes the last minute the updates will finish. I'm also still stuck at the spinning dots with windows screen after it restarted.
      My ComputerSystem Spec
  6.    25 Apr 2016 #16
    Join Date : Oct 2013
    NW Florida
    Posts : 9,718
    Windows 10 Pro and Windows 10 Pro Insider

    Try booting into safe mode You shouldn't need it with your 970. Please try to right click the start flag, select Device Manager, expand Display Adapters and see what it listed there. You should see the Integrated graphics and your 970. If the 970 is not listed or lists the generic VGA driver, please post back and let us know. With the 970 you shouldn't even need the Integrated driver (the one listed on your BSOD).
      My ComputersSystem Spec
  7.    25 Apr 2016 #17
    Join Date : Oct 2013
    NW Florida
    Posts : 9,718
    Windows 10 Pro and Windows 10 Pro Insider

    Bloodyredd, this may be a dumb question, but is your cable to the monitor connected to the graphics card, as it should be?
      My ComputersSystem Spec
  8.    25 Apr 2016 #18
    Join Date : Apr 2016
    Posts : 15
    Windows 10
    Thread Starter

    I'll do it later and post an update. I'm at work right now and yes the cable is properly attached where it should be.
      My ComputerSystem Spec
  9.    25 Apr 2016 #19
    Join Date : Oct 2013
    NW Florida
    Posts : 9,718
    Windows 10 Pro and Windows 10 Pro Insider

    OK, no problem, but I had to ask.
      My ComputersSystem Spec
  10.    26 Apr 2016 #20
    Join Date : Apr 2016
    Posts : 15
    Windows 10
    Thread Starter

    Update:

    It lists my gpu as nvidia gtx 970 and intel hd graphicsc. There's one driver that is being listed only as video controller. I still cant figure out it gets stuck on the windows logo and spinning dots after restarting. I still dont know the cause of it.
      My ComputerSystem Spec

 
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