Help - Multiple PC Issues

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  1. Posts : 8
    Windows 10
       #1

    Help - Multiple PC Issues


    First post on this forum, and not great technically - hope I can give enough information to get some help.

    i have a custom built pc which is about 5 years old.
    Upgraded recently to Windows 10 (which may or may not be relevant). Had increasing issues since which I seemed to get around by turning off & on, but as of today my PC is mostly unusable.

    Cannot get onto the Internet which is, I think, network adaptor related - the wifi symbol in the task bar is replaced by a box with a red 'x'.
    Cannot access device manager to resolve this. (This was an intermittent issue over the last 2 weeks which I was resolving by disabling/enabling the network adaptor).
    Cannot access task manager.
    Can access Network & Sharing Centre, but cannot access Change Adaptor Settings.

    Can access some programmes - iTunes, Mcafee (ran a full scan which showed no issues).

    2 days ago, on start up, Internet not connecting, everything very slow, and one of the fans in the box very loud.
    had the box open & cleaned everything of dust - quite a lot. Seemed fine that day but not after.

    Not sure what to do to be honest, hence coming on here. Any help would be greatly appreciated.
      My Computer


  2. Posts : 305
    Windows 10
       #2

    Jakally, I think that you have more than one problem

    Is your rig built from the ground up for Windows 7?

    Regardless, you already ran a deep anti-virus scan. Download the free Malwarebytes program and do a deep scan. These will both take a few hours, by the way.

    There is more than one way to enter Task Manager. Right-click your taskbar; press Ctrl-Alt-Del at the same time; right-click the Start Button.
      My Computer


  3. Posts : 8
    Windows 10
    Thread Starter
       #3

    Vince Massi said:
    Jakally, I think that you have more than one problem

    Is your rig built from the ground up for Windows 7?

    Regardless, you already ran a deep anti-virus scan. Download the free Malwarebytes program and do a deep scan. These will both take a few hours, by the way.

    There is more than one way to enter Task Manager. Right-click your taskbar; press Ctrl-Alt-Del at the same time; right-click the Start Button.

    Hello Vince, and thank you for your reply.
    I'm pretty sure the system was built with windows 7 installed.
    Unfortunately I cannot download the malware bytes program as the PC will not connect to the Internet.

    I have tried the different ways of accessing task manager and none of them work. After a few minutes I get the following message ' C:/WINDOWS\system32\taskmgr.exe The service did not respond to the start or control request in a timely fashion'
      My Computer


  4. Posts : 305
    Windows 10
       #4

    Jak, I hate to say this, but you might have to revert to Win 7. Yes, you can still upgrade to 10 again.
      My Computer


  5. Posts : 8
    Windows 10
    Thread Starter
       #5

    Vince Massi said:
    Jak, I hate to say this, but you might have to revert to Win 7. Yes, you can still upgrade to 10 again.
    Ok. How do I do that?
      My Computer


  6. Posts : 5
    Windows 10
       #6

    um i dont know if this would work but
    you could run a "sfc /scannow" in an administrative command prompt (without the quotes)
      My Computer


  7. Posts : 8
    Windows 10
    Thread Starter
       #7

    I cannot get a command prompt box to open. ( I could do this yesterday but not today).
    I can open Settings but it will not let me go any further - I was trying to get into Update & Security section to look if I could revert to a previous point, or go back to Win 7.
    I guess that the operating system is not operating?

    The only things that work are installed programs such as iTunes etc...
      My Computer


  8. Posts : 8
    Windows 10
    Thread Starter
       #8

    When I try to open a command prompt, or Task Manager I get the following message.

    This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.
      My Computer


  9. Posts : 305
    Windows 10
       #9

    Jak ,try to get into Cortana and type Revert to Windows 7.

    It is possible that your custom-built rig used high-quality unsold parts for Vista or even XP.

    I'm a big Windows 10 fan, but sometimes you just have to accept that your rig can't handle it.
      My Computer


  10. Posts : 8
    Windows 10
    Thread Starter
       #10

    Vince Massi said:
    Jak ,try to get into Cortana and type Revert to Windows 7.

    It is possible that your custom-built rig used high-quality unsold parts for Vista or even XP.

    I'm a big Windows 10 fan, but sometimes you just have to accept that your rig can't handle it.
    Typed it, 'Didn't find anything'.
    Seems that I can't get into anything useful or do anything within the system.
      My Computer


 

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