Windows 10: pc shuts down when writing email and big job running in background Solved

  1.    17 Apr 2016 #1

    pc shuts down when writing email and big job running in background


    PC is Dell Precision M6300 [Vista upgraded to Win 7] now running Win 10. Battery 98% and plugged in. Power setting Sleep after 2 hours when plugged in.
      My ComputerSystem Spec

  2.    17 Apr 2016 #2

    jalea148 said: View Post
    PC is Dell Precision M6300 [Vista upgraded to Win 7] now running Win 10. Battery 98% and plugged in. Power setting Sleep after 2 hours when plugged in.
    Does it do a regular shutdown or does it just turn off suddenly? Is the fan running exceptionally fast or loud?
      My ComputerSystem Spec

  3.    17 Apr 2016 #3

    MrWhoopee said: View Post
    Does it do a regular shutdown or does it just turn off suddenly? Is the fan running exceptionally fast or loud?
    Seems to turn off suddenly. Not sure fan is running. Will try to get air vents cleaned; will keep you'all pasted.
      My ComputerSystem Spec

  4.    17 Apr 2016 #4

    run the Dell diagnostics stuff for any errors and report back here if any appears. my guess is just overheating
      My ComputerSystem Spec

  5.    19 Apr 2016 #5

    batlhilz said: View Post
    run the Dell diagnostics stuff for any errors and report back here if any appears. my guess is just overheating
    I think you are right about the heating. I had a transformer and removable drive against the laptop which were moved. At the same time all vents were vacuumed. The problem has not returned.
    Many thanx.
      My ComputerSystem Spec


 

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