1.    16 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 14
    Windows 10

    Laptop won't work after system reboot


    Ok so basically massive crisis: I wanted to restart my whole laptop back to factory settings, within doing so I waited and I waited and it got to 99% and was stuck there for 3 hours, when I come back to check it was just a black screen so I turned my laptop off forcefully. Now when I turn it back on, my HP logo comes up then the Windows logo with the spinning dots, then it goes black and does the same thing over and over. Please help as I don't know what to do!
      My ComputerSystem Spec
  2.    16 Apr 2016 #2
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    Quote Originally Posted by Jayryan29 View Post
    Ok so basically massive crisis: I wanted to restart my whole laptop back to factory settings, within doing so I waited and I waited and it got to 99% and was stuck there for 3 hours, when I come back to check it was just a black screen so I turned my laptop off forcefully. Now when I turn it back on, my HP logo comes up then the Windows logo with the spinning dots, then it goes black and does the same thing over and over. Please help as I don't know what to do!
    Hi Jayryan and welcome to Tenforums.

    Please boot into Advanced Options, (option #6, simulating a failed boot 3x), and try the Startup Repair that way.

    If all else fails, you could grab the W10 ISO from MSTechBench and do a clean install.
      My ComputerSystem Spec
  3.    16 Apr 2016 #3
    Join Date : Apr 2016
    Posts : 14
    Windows 10
    Thread Starter

    Yeah but how do I boot into advanced options if my laptop won't work? I can't physically get into my laptop it's stuck on the startup
      My ComputerSystem Spec
  4.    16 Apr 2016 #4
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    Quote Originally Posted by Jayryan29 View Post
    Yeah but how do I boot into advanced options if my laptop won't work? I can't physically get into my laptop it's stuck on the startup
    You purposely fail the boot-up process 3x: When the Windows logo appears, hold down your power button to shut the computer off. Do this three times, and the fourth time Windows should boot into the advanced options. It's in Step 6 of the link I gave you.
      My ComputerSystem Spec
  5.    16 Apr 2016 #5
    Join Date : Jul 2015
    Posts : 898
    Windows 10 Home

    Don't know what kind you have but on my HP, I would do this - Power it off. Power it on & IMMEDIATELY keep hitting f11 which gets you to 'Advanced Startup Options'/Choose an option'/Troubleshoot. Try 'Startup Repair' or 'See more recovery options'/Enable Safe Mode. You could also try a System Restore if it was enabled before your Reset effort.
      My ComputerSystem Spec
  6.    16 Apr 2016 #6
    Join Date : Apr 2016
    Posts : 14
    Windows 10
    Thread Starter

    Mother of Lord! It worked, my laptop is now fully reset, and it's fully functional! Thanks a bunch!
      My ComputerSystem Spec
  7.    16 Apr 2016 #7
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    Quote Originally Posted by Jayryan29 View Post
    Mother of Lord! It worked, my laptop is now fully reset, and it's fully functional! Thanks a bunch!
    Great to hear! Please mark the thread as solved.
      My ComputerSystem Spec

 


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