Windows 10: Just upgraded, everything slow and unresponsive

  1.    15 Apr 2016 #1

    Just upgraded, everything slow and unresponsive

    I just upgraded to windows 10 yesterday, and it was very slow, but I figured I just needed to shut it down for the night. When I turned it on this morning, it took almost two hours before it even got to the desktop! I have been having problems with my computer being unresponsive for the past month but it wouldn't take that long!

    I started it up about three hours ago and it is unusable
    When I click on something nothing happens for many minutes and when I finally opened google chrome it's unresponsive.

    Please help, I use my computer for everything!

    Some more info: I let my laptop sleep instead of shutting it off every night for months so about a month ago it started being really unresponsive even though I started shutting it down every night. I cleaned it with ccleaner but nothing.
    Posting from my phone.
      My ComputerSystem Spec

  2.    15 Apr 2016 #2

    Hi, upgrading to Win 10 won't necessarily make a PC more responsive. By upgrading rather than clean installing you'll quite likely inherit some of the problems from your old build.

    Further, some people experience additional problems with drivers, latency, and a certain process new to Win 10, even with a clean install.

    Noted you use Chrome- some have experienced difficulty with a process called 'System and compressed memory'.

    Please complete your system specs 'My System Specs' as your hardware details may help,
    System Specs - Fill in at Ten Forums - Windows 10 Forums

    and post a screenshot (photo if you can't do that) of your task manager, highest CPU use topmost, and any other aspect eg disk use that is high.

    How much free disk space do you have on C:?
    Last edited by dalchina; 15 Apr 2016 at 09:43.
      My ComputerSystem Spec

  3. philc43's Avatar
    Posts : 3,602
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       15 Apr 2016 #3

    Hello and welcome to the TenForums :)

    With a new upgrade to W10 there are a lot of background processes and downloads that have to be finished as the system updates and sorts itself out. I would be tempted to leave the laptop on for the whole night and see if it is better in the morning.

    If this does not help then you might need to think about a clean install but make sure you have a back up of all your files before doing this as you will be formatting the hard disk and starting from scratch.
      My ComputersSystem Spec

  4. dencal's Avatar
    Posts : 2,829
    W10 Pro + W10 Preview
       15 Apr 2016 #4

    Open Task Manager...Ctrl + Shift + Esc.....look through running Processes and zap if necessary.
    Check all top tabs to see if any thing is running which should not be.
      My ComputersSystem Spec

  5.    15 Apr 2016 #5

    Okay, I'm trying to do the things you guys are telling me but everything keeps being unresponsive! I managed to open task manager but everything is going up and down all the time. I'm also not very smart when it comes to computers, so I don't quite know what disk and CPU and stuff means... I'll try to take some screenshots but its hard. I also have logs from minitoolbox and speccy from a week or so ago if they would help? Let me know. Not sure how to give them to you guys though... Thank you for trying to help!
      My ComputerSystem Spec

  6.    15 Apr 2016 #6

    Open task manager, click on the CPU tab until what's using most CPU time is top of the list. Highest %.

    CPU = Central Processor Unit = Intel i3/i5/i7.... AMD.... the chip that processes instructions to run programs.

    Disk = where you store information. Hard disks spin at 5400rpm - they are circular. Hence disk.
    If your disk is being written to/read from very heavily, your PC won't get to do much for you.
    Think of a traffic jam. The roads inside your PC are clogged if that's so, so your data can't get thru.

    Take a photo if your PC is unusable, but make sure it's clear.

    To post a photo/screenshot use the icon to the left of the little video icon above.
      My ComputerSystem Spec

  7.    15 Apr 2016 #7

    Alright, I am having serious trouble uploading these images. This site is not too mobile-friendly..
    But I can tell you that the "disk" is consistently at 100% despite the fact that everything in that column being 0,2 mb/s at most. CPU is low, mostly 8% or so. I'm sorry that I have such trouble posting these pictures but I will keep trying!
      My ComputerSystem Spec

  8.    15 Apr 2016 #8

    You can simply type the top three processes using CPU time.

    Next thing would be a clean boot - which stops programs running that you've added, so a lot less is running.
    Clean Boot - Perform in Windows 10 to Troubleshoot Software Conflicts - Windows 10 Forums

    You'd find it easier to set that up in safe mode if it's so hard now.

    To get to safe mode, move the mouse over 'Restart', press SHIFT and left click, restart, and follow the prompts via another restart to get to Safe Mode. (option 4 in a list eventually)

    Check that your CPU and disk use is near zero.

    Try to just do a clean boot, and advise your CPU use and disk use.
      My ComputerSystem Spec

  9.    15 Apr 2016 #9

    The CPU processes change every split second so I can't really say what the top three are... Seems like McAfee on-access scanner is the top most of the time. I'll try doing what you said.
      My ComputerSystem Spec

  10.    15 Apr 2016 #10

    Angel, I assume that you tried leaving it on all night. I suspect that a download is stuck in your system.

    Your best bet is to get a computer-savvy friend to look at it. Your second best is to take it to a computer shop. I think that it is a software problem that is difficult to find.
      My ComputerSystem Spec


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