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#1
Unable to click Start and Cortana search buttons
Hi,
I was hoping I can get some advise here. Previously I posted it on Technet but no one answer.
I have just upgraded 50 and more of my users to Windows 10 build 10586, and I realize that some of their search and Windows button are not responding when click.
Steps done:
1. I have restarted the machine and try to click in safe mode. Safe mode is okay but normal user account doesn't work.
2. I have tried sfc / scannow, but the issue still exists after reboot. There was no integrity violation.
3. I have uncheck "Problems report and solutions control panel", and "windows error reporting service", but it still does not solve this issue. Previously this unchecking solve the flickering problem.
4. I have also tried to paste the following command in the Administrator: Windows PowerShell window and press Enter key:Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}. It also didn't work.
Source: http://answers.microsoft.com/en-us/i...4-08650dce7b21
I read on several forums that they advise to create another user account to solve this. I think it's a silly approach and I don't wish to recreate another user account just to solve this issue. Creating a new user account for the user means I have to shift all his/her files to a new account.
This is urgent as currently, already i have now 3 users who are experiencing the problem - their basic Windows Start and Cortana are unable to work. My IT department has been promoting and educating our users to apply usage in. It will look very bad on us if they can't use this.
Please advise.
Thank you.