1.    14 Apr 2016 #1
    Join Date : Mar 2016
    Posts : 4
    windows 10

    Start menu wont open


    Good day. I bought my laptop with win 10 installed. Today I tried to shutdown but could not open start menu as neither the win key nor start button was working. Any suggestions ,please.
      My ComputerSystem Spec
  2.    14 Apr 2016 #2
    Join Date : Apr 2016
    Posts : 12
    Windows 10

    Had a similar issue and I ran the task manager and killed Cortana, that did the trick, not sure if you are having the same problem though.
      My ComputerSystem Spec
  3.    14 Apr 2016 #3
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,567
    Windows 10 x64 Home Version(1709) Build16299.125

    Quote Originally Posted by psd 017 View Post
    Good day. I bought my laptop with win 10 installed. Today I tried to shutdown but could not open start menu as neither the win key nor start button was working. Any suggestions ,please.
    Try this tutorial
    SFC Command - Run in Windows 10 - Windows 10 Forums
    Then
    DISM - Repair Windows 10 Image - Windows 10 Forums
    If they do not help then hopefully
    This will
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums
    It keeps all your settings and apps but you may have to reinstall any 3rd party Apps
    Before you do any try and backup any files and folders you may want to keep
      My ComputerSystem Spec
  4.    14 Apr 2016 #4
    Join Date : Nov 2015
    Posts : 4,891
    windows 10 Home threshold2

    Quote Originally Posted by psd 017 View Post
    Good day. I bought my laptop with win 10 installed. Today I tried to shutdown but could not open start menu as neither the win key nor start button was working. Any suggestions ,please.
    Please specify..............
    Which one of the following still works ..............
    1. LEFT click at Start button ?
    2. RIGHT click at Start button ?

    Also, did you just buy it today ?
    If no, was there a day you did NOT have this problem ?
      My ComputerSystem Spec
  5.    14 Apr 2016 #5
    Join Date : Mar 2016
    Posts : 4
    windows 10
    Thread Starter

    Start menu wont open


    Thanks for responding. I bought the laptop 3 weeks ago first time the problem started. Right click gives a different start menu with no cortana no search box & some of the usual win 10 features. Seems like win 10 is a work in progress I will try the other suggestions
      My ComputerSystem Spec

 


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