Black screen after turning monitor off and on

  1.    14 Apr 2016 #1

    Black screen after turning monitor off and on

    Hello all

    I have a desktop PC, running windows 10

    video card NVIDIA GTX 750Ti driver 364.72 (newest)

    Dual Monitor :

    BENQ connected with Digital Port
    HP connected with DVI


    if I switch the BENQ monitor off, when I turn it on again it displays a black screen and there is NO WAY to have the screen back. The PC seem to be still working but no mouse or keyboard action can return the screen to normal operation, It stays black

    Note: as I switch the Benq monitor off, the screen on HP monitor goes BLACK

    Thanks for your help

    Kind regards

      My ComputerSystem Spec

  2.    14 Apr 2016 #2

    Hi Alex. On a former pc I used NVIDIA Graphics drivers and found they could cause all sorts of problems when updating or installing them. The symptom you described falls into that category. Luckily I came across an article on this subject by chance which gave the correct method of installing, reinstalling and uninstalling NVIDIA Graphic drivers. Simply going to Control Panel and removing the driver from there causes more problems than you need. The link for download is : Display Driver Uninstaller Download version
    Uninstalling in Safe Mode is highly recommended also do a Clean Install. I hope you find DDU the answer to your problem. Good luck.
      My ComputerSystem Spec


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