New
#1
Windows Start Button: Status?
My mother's computer was forced to do the update from Windows 8.1 to Windows 10 a couple of days ago. She was perfectly happy with 8.1 and has been perfectly miserable since the update to 10: way to go Microsoft! For what it's worth, she is running Build 10586.
Anyway, her Start button icon no longer does anything when you (left-) click it - right-click works okay - and the Windows key on her keyboard simply gets ignored too. Also, Cortana doesn't work; in fact, you can't even type in the Cortana box. I started having this same problem myself a few months back when I disabled Cortana but managed to get it working again after I re-enabled Cortana and did one or two of the first few possible fixes in the very long thread that addressed this problem. (In my mother's case, she did NOT even attempt to disable Cortana so I don't know what caused her current issues.)
Unfortunately, I don't even see an option to re-enable Cortana when I right-click on her taskbar so I don't even know how to *start* the process of getting her computer working properly again.
Given the many months that this problem has been lingering, I'm wondering which of the *dozens* of solutions are the ones that actually work. I don't want to waste countless hours trying things that don't work anyway.
<rant>Just out of curiousity, does *anyone* know why this problem hasn't been solved definitively yet? Windows 10 has been out 9 months or so now and this problem has messed up many thousands of users. I have to believe they have some of their developers actually researching the problem and finding a genuine, reliable solution that can be put in an update. So why are we still seeing the problem?? This is *so* exasperating. I'm ready to ditch Windows altogether and put Linux on my mother's machine. She's a very old woman who only got her first computer a few years ago and knows very little about them, just enough to play a few games, read the news and do some online banking. She doesn't need this grief! (Nor do the rest of us, for that matter.) For all the gajillions of dollars Microsoft has made, why the HECK can't they release something that is relative bug-free? Surely they can afford to hire some good developers and do some thorough testing.... </rant>