Windows 10: More or less daily unexpected restarts

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  1.    12 Apr 2016 #1

    More or less daily unexpected restarts


    It seems to be a more or less daily occurrence. My computer will close and restart without warning.
    This seems to have no effect elsewhere. Anything router-wise is as was.
    May be my bad memory, but I can't think why this happens.

    Has anyone ideas about this, please?
      My ComputerSystem Spec


  2. Posts : 462
    Windows 10 Pro (Mix of Builds) / Linux Mint
       12 Apr 2016 #2

    Unfortunately not without more details:

    6 Ways to Open Event Viewer in Windows 10

    Check the event logs for possible messages that may indicate what is causing the reboots ... post a screenshot of the error or type it verbatim if possible.
      My ComputerSystem Spec

  3.    13 Apr 2016 #3

    The happening were between 2 and 430 pm. Nothing stood out to me, and the number would be excessive to screenshot. Therefore I have attached a PDF, so, if there is anything a trained eye would notice, I can send more details of that.
    More or less daily unexpected restarts Attached Files
      My ComputerSystem Spec


  4. Posts : 10,665
    W10Prox64
       13 Apr 2016 #4

    Hi.
    Just a thought. Can you open Reliability History and have a look for problems/clues there?
    I recently had an issue with front panel USB connections, and it showed up like this:


    Click image for larger version. 

Name:	reliability-history01.PNG 
Views:	1 
Size:	60.0 KB 
ID:	74615

    Double-clicking on the Source (Windows), brought this screen, identifying the USB problem.

    Click image for larger version. 

Name:	reliability-history02.PNG 
Views:	1 
Size:	30.2 KB 
ID:	74616

    However, my system did not restart from this problem. But, a RAM problem would cause a shutdown.
      My ComputerSystem Spec

  5.    13 Apr 2016 #5

    @simrick
    Je suis allé là-bas et reviens!
    Nothing at all round the event time. All day all that was showing were re configurations of Office 2007.
      My ComputerSystem Spec


  6. Posts : 10,665
    W10Prox64
       13 Apr 2016 #6

    chipwood said: View Post
    @simrick
    Je suis allé là-bas et reviens!
    Nothing at all round the event time. All day all that was showing were re configurations of Office 2007.
    Well, I didn't notice anything in the event viewer PDF file you uploaded. I'm stabbing in the dark here, but I would start with this:

    Check Windows Update to see if it's set to update immediately, and if there are any failing updates:
    Settings>Update & security>Windows Update>Advanced Options = Choose how updates are installed: in the drop down, select "Notify to schedule restart"
    Then click on "View your update history" and see if you have one that is repeatedly failing.

    sfc /scannow to make sure your system files are intact
    ESET online scan to make sure it's not some sort of infection causing this (disable Comodo while running this)
    Memtest 86+ to see if your RAM is failing

    If you need help with any of these, please ask.
      My ComputerSystem Spec


  7. Posts : 7
    Windows 10 Home
       13 Apr 2016 #7

    This problem sounds the same as my recent escapade, here: Spontaneous crashes / reboots

    Currently appears to be fixed, though I dunno quite why...
      My ComputerSystem Spec


  8. Posts : 10,665
    W10Prox64
       13 Apr 2016 #8

    sijones said: View Post
    This problem sounds the same as my recent escapade, here: Spontaneous crashes / reboots

    Currently appears to be fixed, though I dunno quite why...
    Hi Simon,
    That is indeed strange - everything is back the way it was before, and for some reason the reboots stopped?!
    @chipwood you might want to give the clean boot a try; couldn't hurt.
      My ComputerSystem Spec

  9.    14 Apr 2016 #9

    @simrick
    I'm working through your suggestions

    ESET found
    Code:
    C:\Windows\System32\drivers\browserMon.sys	Win64/Adware.PrivDog.A application	cleaned by deleting
    Reading on it there are claims that to get rid of it can be problematic; many other "cures" being offered.
    Scannow found no integrity violations.

    Memtest is for later atm
      My ComputerSystem Spec


  10. Posts : 10,665
    W10Prox64
       14 Apr 2016 #10

    chipwood said: View Post
    @simrick
    I'm working through your suggestions

    ESET found
    Code:
    C:\Windows\System32\drivers\browserMon.sys    Win64/Adware.PrivDog.A application    cleaned by deleting
    Reading on it there are claims that to get rid of it can be problematic; many other "cures" being offered.
    Scannow found no integrity violations.

    Memtest is for later atm
    PrivDog appears to have come bundled with Comodo.
    Privdog is Superfish all over again - gHacks Tech News

    Glad you got rid of that. Might want to run AdwCleaner just to make sure there's nothing else lurking around. Don't bother with the other "cures" you find on the internet - some are questionable.

    Good news on the sfc /scannow.

    The Memtest86+ will take quite some time to run; you might want to try the clean boot first, as @sijones mentioned.
      My ComputerSystem Spec


 
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