More or less daily unexpected restarts

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  1. Posts : 322
    win 10 home
       #1

    More or less daily unexpected restarts


    It seems to be a more or less daily occurrence. My computer will close and restart without warning.
    This seems to have no effect elsewhere. Anything router-wise is as was.
    May be my bad memory, but I can't think why this happens.

    Has anyone ideas about this, please?
      My Computer


  2. Posts : 505
    Windows 10 Pro (Mix of Builds) / Linux Mint
       #2

    Unfortunately not without more details:

    6 Ways to Open Event Viewer in Windows 10

    Check the event logs for possible messages that may indicate what is causing the reboots ... post a screenshot of the error or type it verbatim if possible.
      My Computer


  3. Posts : 322
    win 10 home
    Thread Starter
       #3

    The happening were between 2 and 430 pm. Nothing stood out to me, and the number would be excessive to screenshot. Therefore I have attached a PDF, so, if there is anything a trained eye would notice, I can send more details of that.
    More or less daily unexpected restarts Attached Files
      My Computer


  4. Posts : 16,325
    W10Prox64
       #4

    Hi.
    Just a thought. Can you open Reliability History and have a look for problems/clues there?
    I recently had an issue with front panel USB connections, and it showed up like this:


    More or less daily unexpected restarts-reliability-history01.png

    Double-clicking on the Source (Windows), brought this screen, identifying the USB problem.

    More or less daily unexpected restarts-reliability-history02.png

    However, my system did not restart from this problem. But, a RAM problem would cause a shutdown.
      My Computer


  5. Posts : 322
    win 10 home
    Thread Starter
       #5

    @simrick
    Je suis allé là-bas et reviens!
    Nothing at all round the event time. All day all that was showing were re configurations of Office 2007.
      My Computer


  6. Posts : 16,325
    W10Prox64
       #6

    chipwood said:
    @simrick
    Je suis allé là-bas et reviens!
    Nothing at all round the event time. All day all that was showing were re configurations of Office 2007.
    Well, I didn't notice anything in the event viewer PDF file you uploaded. I'm stabbing in the dark here, but I would start with this:

    Check Windows Update to see if it's set to update immediately, and if there are any failing updates:
    Settings>Update & security>Windows Update>Advanced Options = Choose how updates are installed: in the drop down, select "Notify to schedule restart"
    Then click on "View your update history" and see if you have one that is repeatedly failing.

    sfc /scannow to make sure your system files are intact
    ESET online scan to make sure it's not some sort of infection causing this (disable Comodo while running this)
    Memtest 86+ to see if your RAM is failing

    If you need help with any of these, please ask.
      My Computer


  7. Posts : 7
    Windows 10 Home
       #7

    This problem sounds the same as my recent escapade, here: Spontaneous crashes / reboots

    Currently appears to be fixed, though I dunno quite why...
      My Computer


  8. Posts : 16,325
    W10Prox64
       #8

    sijones said:
    This problem sounds the same as my recent escapade, here: Spontaneous crashes / reboots

    Currently appears to be fixed, though I dunno quite why...
    Hi Simon,
    That is indeed strange - everything is back the way it was before, and for some reason the reboots stopped?!
    @chipwood you might want to give the clean boot a try; couldn't hurt.
      My Computer


  9. Posts : 322
    win 10 home
    Thread Starter
       #9

    @simrick
    I'm working through your suggestions

    ESET found
    Code:
    C:\Windows\System32\drivers\browserMon.sys	Win64/Adware.PrivDog.A application	cleaned by deleting
    Reading on it there are claims that to get rid of it can be problematic; many other "cures" being offered.
    Scannow found no integrity violations.

    Memtest is for later atm
      My Computer


  10. Posts : 16,325
    W10Prox64
       #10

    chipwood said:
    @simrick
    I'm working through your suggestions

    ESET found
    Code:
    C:\Windows\System32\drivers\browserMon.sys    Win64/Adware.PrivDog.A application    cleaned by deleting
    Reading on it there are claims that to get rid of it can be problematic; many other "cures" being offered.
    Scannow found no integrity violations.

    Memtest is for later atm
    PrivDog appears to have come bundled with Comodo.
    Privdog is Superfish all over again - gHacks Tech News

    Glad you got rid of that. Might want to run AdwCleaner just to make sure there's nothing else lurking around. Don't bother with the other "cures" you find on the internet - some are questionable.

    Good news on the sfc /scannow.

    The Memtest86+ will take quite some time to run; you might want to try the clean boot first, as @sijones mentioned.
      My Computer


 

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