Windows 10: More or less daily unexpected restarts

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  1.    14 Apr 2016 #11

    Comodo! WTH do internet security providers come up with such dross?
    I actually ditched a few days back, had something in my water on it! Trying AVG again, but after downloading I'm getting told the executable in inaccessible. Pps seem to have had problems for months. The experts, I reckon, are trying to be too clever by half.

    Now Adwcleaner is saying, the database cannot be loaded!
      My System SpecsSystem Spec

  2.    14 Apr 2016 #12

    chipwood said: View Post
    Comodo! WTH do internet security providers come up with such dross?
    I actually ditched a few days back, had something in my water on it! Trying AVG again, but after downloading I'm getting told the executable in inaccessible. Pps seem to have had problems for months. The experts, I reckon, are trying to be too clever by half.

    Now Adwcleaner is saying, the database cannot be loaded!
    Yeah, these things are popping up everywhere now.

    Listen, I just downloaded the AdwCleaner from the Bleeping Computer site. When I tried to run it, I got a message that there was a newer version. So, I've downloaded it from ToolsLib, which is where the developer has the program.
    ToolsLib - Downloads - AdwCleaner

    After downloading, open the folder, right-click on the file and select Properties. Then Unblock the program.

    Click image for larger version. 

Name:	unblock-file.PNG 
Views:	3 
Size:	114.0 KB 
ID:	74806

    The current download is adwcleaner_5.111.exe 3,584 KB

    Windows Smart Screen will try to prevent the program from running. Just click "more info", and then "Run anyway".

    It will run - mine is right now.
      My System SpecsSystem Spec

  3.    14 Apr 2016 #13

    Speaking of AVs: If I were you, I would use Windows Defender, the paid version of Malwarebytes Antimalware, and the free version of Malwarebytes Antiexploit. They all will play very nicely together and give you really good protection.

    You could also install Unchecky which will help avoid those annoying piggy-back installs.
      My System SpecsSystem Spec

  4.    14 Apr 2016 #14

    simrick said: View Post
    Yeah, these things are popping up everywhere now.

    Listen, I just downloaded the AdwCleaner from the Bleeping Computer site. When I tried to run it, I got a message that there was a newer version. So, I've downloaded it from ToolsLib, which is where the developer has the program.
    ToolsLib - Downloads - AdwCleaner

    After downloading, open the folder, right-click on the file and select Properties. Then Unblock the program.

    Click image for larger version. 

Name:	unblock-file.PNG 
Views:	3 
Size:	114.0 KB 
ID:	74806

    The current download is adwcleaner_5.111.exe 3,584 KB

    Windows Smart Screen will try to prevent the program from running. Just click "more info", and then "Run anyway".

    It will run - mine is right now.
    My Adwarecleaner properties are different from yours. Unblock doesn't seem to exist.
    Attached Thumbnails Attached Thumbnails adwprop.gif  
      My System SpecsSystem Spec

  5.    14 Apr 2016 #15

    chipwood said: View Post
    My Adwarecleaner properties are different from yours. Unblock doesn't seem to exist.
    Does this latest version run now for you?
      My System SpecsSystem Spec

  6.    14 Apr 2016 #16

    Nope, still the same problem!
    I would use Windows Defender, the paid version of Malwarebytes Antimalware, and the free version of Malwarebytes Antiexploit. They all will play very nicely together and give you really good protection.
    I do use all anyway. Looking at anti exploit I saw reference to "tor browser.exe" I believe it's associated with Firefox, which I haven't used for a long while. The nearest to anything Mozilla is the Palemoon Fossamail email client. Very puzzlimg!
      My System SpecsSystem Spec

  7.    14 Apr 2016 #17

    chipwood said: View Post
    Nope, still the same problem!
    I do use all anyway. Looking at anti exploit I saw reference to "tor browser.exe" I believe it's associated with Firefox, which I haven't used for a long while. The nearest to anything Mozilla is the Palemoon Fossamail email client. Very puzzlimg!
    Please download and run RKILL.
    Once it has run, it will put a text file on your desktop with results. Please post that here.
    There are three different versions; try the *.exe first. If it won't run, try the other two.

    Then try running AdwCleaner after RKILL has been run (do not reboot).

    Malwarebytes AntiExploit has protection for all browsers listed, whether you have them installed on your system or not.

    I will wait for your post with the RKILL text file.
      My System SpecsSystem Spec

  8.    14 Apr 2016 #18

    Code:
    Rkill 2.8.4 by Lawrence Abrams (Grinler)http://www.bleepingcomputer.com/
    Copyright 2008-2016 BleepingComputer.com
    More Information about Rkill can be found at this link:
     http://www.bleepingcomputer.com/forums/topic308364.html
    
    
    Program started at: 04/14/2016 08:10:04 PM in x64 mode.
    Windows Version: Windows 10 Home 
    
    
    Checking for Windows services to stop:
    
    
     * No malware services found to stop.
    
    
    Checking for processes to terminate:
    
    
     * C:\Users\Gordon\AppData\Local\dslstats32W-5.6.2\dslstats.exe (PID: 4656) [UP-HEUR]
    
    
    1 proccess terminated!
    
    
    Checking Registry for malware related settings:
    
    
     * No issues found in the Registry.
    
    
    Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
    
    
    Performing miscellaneous checks:
    
    
     * No issues found.
    
    
    Checking Windows Service Integrity: 
    
    
     * tunnel [Missing Service]
    
    
    Searching for Missing Digital Signatures: 
    
    
     * No issues found.
    
    
    Checking HOSTS File: 
    
    
     * HOSTS file entries found: 
    
    
      127.0.0.1       localhost
      0.0.0.0 0.0.0.0 # fix for traceroute and netstat display anomaly
      0.0.0.0 tracking.opencandy.com.s3.amazonaws.com
      0.0.0.0 media.opencandy.com
      0.0.0.0 cdn.opencandy.com
      0.0.0.0 tracking.opencandy.com
      0.0.0.0 api.opencandy.com
      0.0.0.0 api.recommendedsw.com
      0.0.0.0 installer.betterinstaller.com
      0.0.0.0 installer.filebulldog.com
      0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net
      0.0.0.0 inno.bisrv.com
      0.0.0.0 nsis.bisrv.com
      0.0.0.0 cdn.file2desktop.com
      0.0.0.0 cdn.goateastcach.us
      0.0.0.0 cdn.guttastatdk.us
      0.0.0.0 cdn.inskinmedia.com
      0.0.0.0 cdn.insta.oibundles2.com
      0.0.0.0 cdn.insta.playbryte.com
      0.0.0.0 cdn.llogetfastcach.us
    
    
      20 out of 36 HOSTS entries shown.
      Please review HOSTS file for further entries.
    
    
    Program finished at: 04/14/2016 08:11:13 PM
    Execution time: 0 hours(s), 1 minute(s), and 9 seconds(s)
    DSLstats is a router monitoring program.
      My System SpecsSystem Spec

  9.    14 Apr 2016 #19

    chipwood said: View Post
    Code:
    Rkill 2.8.4 by Lawrence Abrams (Grinler)http://www.bleepingcomputer.com/
    Copyright 2008-2016 BleepingComputer.com
    More Information about Rkill can be found at this link:
     http://www.bleepingcomputer.com/forums/topic308364.html
    
    
    Program started at: 04/14/2016 08:10:04 PM in x64 mode.
    Windows Version: Windows 10 Home 
    
    
    Checking for Windows services to stop:
    
    
     * No malware services found to stop.
    
    
    Checking for processes to terminate:
    
    
     * C:\Users\Gordon\AppData\Local\dslstats32W-5.6.2\dslstats.exe (PID: 4656) [UP-HEUR]
    
    
    1 proccess terminated!
    
    
    Checking Registry for malware related settings:
    
    
     * No issues found in the Registry.
    
    
    Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
    
    
    Performing miscellaneous checks:
    
    
     * No issues found.
    
    
    Checking Windows Service Integrity: 
    
    
     * tunnel [Missing Service]
    
    
    Searching for Missing Digital Signatures: 
    
    
     * No issues found.
    
    
    Checking HOSTS File: 
    
    
     * HOSTS file entries found: 
    
    
      127.0.0.1       localhost
      0.0.0.0 0.0.0.0 # fix for traceroute and netstat display anomaly
      0.0.0.0 tracking.opencandy.com.s3.amazonaws.com
      0.0.0.0 media.opencandy.com
      0.0.0.0 cdn.opencandy.com
      0.0.0.0 tracking.opencandy.com
      0.0.0.0 api.opencandy.com
      0.0.0.0 api.recommendedsw.com
      0.0.0.0 installer.betterinstaller.com
      0.0.0.0 installer.filebulldog.com
      0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net
      0.0.0.0 inno.bisrv.com
      0.0.0.0 nsis.bisrv.com
      0.0.0.0 cdn.file2desktop.com
      0.0.0.0 cdn.goateastcach.us
      0.0.0.0 cdn.guttastatdk.us
      0.0.0.0 cdn.inskinmedia.com
      0.0.0.0 cdn.insta.oibundles2.com
      0.0.0.0 cdn.insta.playbryte.com
      0.0.0.0 cdn.llogetfastcach.us
    
    
      20 out of 36 HOSTS entries shown.
      Please review HOSTS file for further entries.
    
    
    Program finished at: 04/14/2016 08:11:13 PM
    Execution time: 0 hours(s), 1 minute(s), and 9 seconds(s)
    DSLstats is a router monitoring program.
    Yes, thanks, I see that. As long as you're good on your hosts file entries (20 out of 36 shown), everything else looks fine. I don't understand why AdwCleaner wouldn't run. Have you tried it now that RKILL has been run? Have you had any more restarts?
      My System SpecsSystem Spec

  10.    14 Apr 2016 #20

    Restarts. none like the others AFAICS
    About ADWcleaner it was run post Rkill. Event viewer report (if you understand it
    Code:
    - System
    - Provider
    [ Name] Application Hang
    - EventID 1002
    [ Qualifiers] 0
    Level 2
    Task 101
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2016-04-14T18:02:02.128947200Z
    EventRecordID 972
    Channel Application
    Computer Gordon-PC
    Security
    - EventData
    adwcleaner_5.111.exe
    5.1.1.1
    1bbc
    01d196776aeffed5
    4294967295
    C:\Users\Gordon\Downloads\adwcleaner_5.111.exe
    fc5bba57-026a-11e6-9c15-00256485166c
    54006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000

    Binary data: In Words 0000: 006F0054 00200070 0065006C 00650076 0010: 0020006C 00690077 0064006E 0077006F 0020: 00690020 00200073 00640069 0065006C 0030: 00000000 In Bytes 0000: 54 00 6F 00 70 00 20 00 T.o.p. . 0008: 6C 00 65 00 76 00 65 00 l.e.v.e. 0010: 6C 00 20 00 77 00 69 00 l. .w.i. 0018: 6E 00 64 00 6F 00 77 00 n.d.o.w. 0020: 20 00 69 00 73 00 20 00 .i.s. . 0028: 69 00 64 00 6C 00 65 00 i.d.l.e. 0030: 00 00 00 00 ....
      My System SpecsSystem Spec


 
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