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  1.    12 Apr 2016 #11
    Join Date : Apr 2016
    Posts : 9
    Windows 10
    Thread Starter

    Thank you very much this user is working fine everything is Normal. Where do I go from here ? Do I back up my files from my old user then delete the account and create an additional user ? If so how do I do so ?
      My ComputerSystem Spec
  2.    12 Apr 2016 #12
    Join Date : Apr 2016
    Posts : 9
    Windows 10
    Thread Starter

    I remembered the scans did say there are no corrupted files so I'm assuming it's safe to back them up and the problem was my user was corrupt .
    What can I do to avoid this issue again ?
      My ComputerSystem Spec
  3.    12 Apr 2016 #13
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    Yes, you can copy over your user data files such as photos, documents, music and videos from the old user account to a new user account. Not really sure what causes this kind of corruption in the user account, so can't really say there is a good way to prevent it.
      My ComputerSystem Spec
  4.    12 Apr 2016 #14
    Join Date : Apr 2016
    Posts : 9
    Windows 10
    Thread Starter

    Thank you very much you helped a lot .
      My ComputerSystem Spec
  5.    12 Apr 2016 #15
    Join Date : Apr 2016
    Posts : 118
    Windows 10 Professional x64

    Quote Originally Posted by ammagreen1 View Post
    Cortana doesn't work and I can't right click on the start menu
    This is symptomatic of a problem I witnessed on someone else's computer a few months ago. Win10 was more recently out at that time, and one solution provided by Microsoft was executing a rather complicated Powershell command line.

    Now I hope doing "Start-up Repair" as indicated in the video will resolve your issue. Of course since you can't start the settings panel in normal mode, you will have to do this in safe mode, where it will start hopefully...

    EDIT : Oops, I didn't notice this was solved. Forget my post then !
      My ComputerSystem Spec

 
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