Windows 10: Windows 10 startup screen blinking

  1.    04 Apr 2016 #1

    Windows 10 startup screen blinking

    Good morning,

    Upon starting my laptop this morning, I encountered my startup screen flashing with a round dot loading symbol continuously circling. The screen continued to flash and never load.

    I proceeded to power down my pc and restart it holding the shift key which allowed me to enter safe mode. I ran a quick scan on my pc by downloading a file from this forum. The forum told me to post the results of the scan to this thread for further assistance. I am hoping if someone has the time they can take a look at my diagnostics and interpret the results for me, as I am not sure what I am looking at with these results. Thank you!!!
    Windows 10 startup screen blinking Attached Files
      My ComputerSystem Spec

  2. Arc's Avatar
    Posts : 1,643
    Microsoft Windows 10 Home
       04 Apr 2016 #2

    Welcome aboard, warrensurf.

    The last error event in the event log .....
    Log Name: System
    Source: Service Control Manager
    Date: 2016-04-04T09:30:21.479
    Event ID: 7000
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: MelanieRene
    The HPSupportSolutionsFrameworkService service failed to start due to the following error:
    The service did not respond to the start or control request in a timely fashion.
    And before that ....
    A timeout was reached (30000 milliseconds) while waiting for the HPSupportSolutionsFrameworkService service to connect.
    Try it: Clean Boot - Perform in Windows 10 to Troubleshoot Software Conflicts - Windows 10 Forums

    See how it goes. Let us know.
      My ComputerSystem Spec

  3.    04 Apr 2016 #3

    The continuous boot logo is a problem on all Windows 10 version 1511 systems, as there is an issue within the Operating System itself, however, it should stay there for more than a minute, although on some systems it can take more than 3 minutes to boot normally, thus that's why you are seeing the blinking logo and slower spinning dots longer.

    The only way not to see that issue is to have fast startup enabled, although that fails a lot on some systems.

    The errors I see here "Service Control Manager" error, I see that error all the time in my system event viewer, thus it doesn't affect boot performance.

    The HP Support Services framework should morely affect the login performance rather than boot performance, but it does happen at boot sometimes.

    I agree with Arc, try going into safe mode and use msconfig to troubleshoot startup programs and non Microsoft services. That's where I would start as well.

    Good luck
      My ComputerSystem Spec


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