Screen Will Flash Black Several Times and Go Black (NOT ON BOOT)


  1. Posts : 4
    Windows 10 Pro 64
       #1

    Screen Will Flash Black Several Times and Go Black (NOT ON BOOT)


    Brand new Dell desktop with Windows 10

    Without warning screen will flash black a few times and then go black.

    Only way to bring back is turn off and then back on.

    Happens maybe once a day....seems to be more on IE 11 but that could be because that is where I spend the most time.

    It has happened when not on IE.

    Dell has replace video card and then mother board...issue still happening.

    Not a computer person...but would seem need to look at the OS?

    Need help....thanks!
      My Computer

  2. Arc's Avatar
    Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       #2

    Hi Adplusone. :)

    Please fill up your system specs: System Specs - Fill in at Ten Forums - Windows 10 Forums

    Take two tests ....

    ► Stress test the Graphics Card using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

    ► Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
    Take a camera snap of the memtest86+ window before closing the program. Let us see it.
    Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums

    Let us know the results.
      My Computer


  3. Posts : 47
    Windows 10
       #3

    Get Dell to replace the unit. Sounds like it's defective. Who knows what other problems are lurking.

    Adplusone said:
    Brand new Dell desktop with Windows 10

    Without warning screen will flash black a few times and then go black.

    Only way to bring back is turn off and then back on.

    Happens maybe once a day....seems to be more on IE 11 but that could be because that is where I spend the most time.

    It has happened when not on IE.

    Dell has replace video card and then mother board...issue still happening.

    Not a computer person...but would seem need to look at the OS?

    Need help....thanks!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:33.
Find Us




Windows 10 Forums