Windows 10: Screen Will Flash Black Several Times and Go Black (NOT ON BOOT)


  1. Posts : 4
    Windows 10 Pro 64
       01 Apr 2016 #1

    Screen Will Flash Black Several Times and Go Black (NOT ON BOOT)


    Brand new Dell desktop with Windows 10

    Without warning screen will flash black a few times and then go black.

    Only way to bring back is turn off and then back on.

    Happens maybe once a day....seems to be more on IE 11 but that could be because that is where I spend the most time.

    It has happened when not on IE.

    Dell has replace video card and then mother board...issue still happening.

    Not a computer person...but would seem need to look at the OS?

    Need help....thanks!
      My ComputerSystem Spec


  2. Posts : 1,648
    Microsoft Windows 10 Home
       01 Apr 2016 #2

    Hi Adplusone.

    Please fill up your system specs: System Specs - Fill in at Ten Forums - Windows 10 Forums

    Take two tests ....

    ► Stress test the Graphics Card using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

    ► Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
    Take a camera snap of the memtest86+ window before closing the program. Let us see it.
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    Let us know the results.
      My ComputerSystem Spec

  3.    01 Apr 2016 #3

    Get Dell to replace the unit. Sounds like it's defective. Who knows what other problems are lurking.

    Adplusone said: View Post
    Brand new Dell desktop with Windows 10

    Without warning screen will flash black a few times and then go black.

    Only way to bring back is turn off and then back on.

    Happens maybe once a day....seems to be more on IE 11 but that could be because that is where I spend the most time.

    It has happened when not on IE.

    Dell has replace video card and then mother board...issue still happening.

    Not a computer person...but would seem need to look at the OS?

    Need help....thanks!
      My ComputerSystem Spec


 

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