1.    01 Apr 2016 #1
    Join Date : Jan 2016
    Posts : 4
    Windows 10 Pro 64

    Screen Will Flash Black Several Times and Go Black (NOT ON BOOT)


    Brand new Dell desktop with Windows 10

    Without warning screen will flash black a few times and then go black.

    Only way to bring back is turn off and then back on.

    Happens maybe once a day....seems to be more on IE 11 but that could be because that is where I spend the most time.

    It has happened when not on IE.

    Dell has replace video card and then mother board...issue still happening.

    Not a computer person...but would seem need to look at the OS?

    Need help....thanks!
      My ComputerSystem Spec
  2.    01 Apr 2016 #2
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home

    Hi Adplusone.

    Please fill up your system specs: System Specs - Fill in at Ten Forums - Windows 10 Forums

    Take two tests ....

    ► Stress test the Graphics Card using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

    ► Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.
    Take a camera snap of the memtest86+ window before closing the program. Let us see it.
    Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums

    Let us know the results.
      My ComputerSystem Spec
  3.    01 Apr 2016 #3
    Join Date : Jul 2015
    Posts : 43
    Windows 10

    Get Dell to replace the unit. Sounds like it's defective. Who knows what other problems are lurking.

    Quote Originally Posted by Adplusone View Post
    Brand new Dell desktop with Windows 10

    Without warning screen will flash black a few times and then go black.

    Only way to bring back is turn off and then back on.

    Happens maybe once a day....seems to be more on IE 11 but that could be because that is where I spend the most time.

    It has happened when not on IE.

    Dell has replace video card and then mother board...issue still happening.

    Not a computer person...but would seem need to look at the OS?

    Need help....thanks!
      My ComputerSystem Spec

 


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