New
#1
stuck in safe mode
HELP
i was given an asus laptop to repair(upgraded from win 8.1 to win 10).
it was full of pups and at least 7 viruses. malwarebytes found them (517) but when asked to remove them it came back in an instance with "no items deleted your computer is safe).After several more efforts it came back with same message.
in between this i was getting the message from defender your computer is at risk but defender is dealing with them.
i eventualy got into safe mode can`t remeber how.to try defenders offline scanner. it came back with more bugs and system is safe.
after several re-starts i t will know only boot up in safe mode.
i have all the restore points on the system and reset to factory. and it still keeps booting in safe mode.
is there anywere in safe mode to force it back to normal ie boot option menu i can not find ?
i am now trying to use sfc /scannow in command promt but its still running.
any help please.
regards topper