Windows 10 stopped downloading pics/video

Oh well......... I did look at that, but it only offered a list of things to autoplay with, not a photo/video downloader.... All is fixed now....

That's what you've been saying all this time...that the pop-up menu was missing. That's the autorun, and that link specifically addresses memory cards. The autorun, in my opinion, gets annoying, so it's disabled for all memory cards on our systems at home. It doesn't have anything to do with the ability to get files off the card, but I guess some feel it simplifies the process.