Windows 10: I've broken it

  1.    22 Mar 2016 #1

    I've broken it


    I have managed to kill my laptop HP envy 15 to no great stress data wise but I suspect if I return it to factory specs I'll be back in Windows 8.1 land. Does anyone know if I will be able to get ten back FOC or is it going to cost now?
      My ComputerSystem Spec

  2.    22 Mar 2016 #2

    It will still be free.
      My ComputerSystem Spec

  3.    22 Mar 2016 #3

    Assuming you had it installed before and activated, you will always be able to install Windows 10 on that computer for free.
      My ComputerSystem Spec


  4. Posts : 5,151
    Windows 10 Pro X64 15063.483
       23 Mar 2016 #4

    Just follow these directions: Windows 10 - Clean Install
      My ComputersSystem Spec


  5. Posts : 4,771
    windows 10 Home threshold2
       23 Mar 2016 #5

    F1uid5 said: View Post
    I have managed to kill my laptop HP envy 15 to no great stress data wise but I suspect if I return it to factory specs I'll be back in Windows 8.1 land. Does anyone know if I will be able to get ten back FOC or is it going to cost now?
    Would you please explain to what extent did you "kill" your laptop ?
    There may be a chance you don't have to go back to Win 8.1.
    Maybe you can savage the damage by doing a Win 10 Repair Install or Clean Install.

    Moreover, since you have Win 10 installed and activated, you are digital entitled.
    You can reinstall Win 10 any time you want, as often as you want, provided it is done in this computer.
    It won't cost you a dime.

    How to do Repair Install
    Repair Install Windows 10 with an In-place Upgrade

    How to do Clean Install
    https://www.tenforums.com/tutorials/1...n-install.html
    Last edited by davidhk; 23 Mar 2016 at 22:12.
      My ComputerSystem Spec


 

Related Threads
Store app broken in Software and Apps
The latest Updates, KB3074679 & KB3074686, seem to have broken the Store app, opens only to the initial screen with the swirling dots then immediately closes after about half the dots being visible. Can't update the Store if it doesn't open. Link...
Solved [HELP] Broken App Shortcuts in Software and Apps
Hello TEN FORUMS! I'm having a problem with my windows store right now! this is what it shows Imgur: The most awesome images on the Internet , I think I messed up with powershell commands fixing the store and messed the other apps.
Very broken. in General Support
Hi, everything worked fine for a few days. Nothing changed, nothing installed. Edge stopped working, Cortana stopped working. Mail stopped working. SFC scannow found corrupt files but unable to fix. Reset keep files and settings failed to boot and...
Calculator seems to be broken. in Software and Apps
This is annoying... 16277 Does anyone know of a fix yet?

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:46.
Find Us