1.    20 Mar 2016 #1
    Join Date : Feb 2016
    Posts : 10
    windows 10 home

    My laptop screen has a big dark shadow on the side


    I own a Dell XPS 15 115z and I have been having this screen issue for about a year, I don't know what the problem is. This is how it looks:
    Click image for larger version. 

Name:	DSC01698.JPG 
Views:	4 
Size:	1.19 MB 
ID:	70653

    Why is my screen like this? Is it some virus or is the LCD screen burned out? What should I do? HELP ME
      My ComputerSystem Spec
  2.    20 Mar 2016 #2
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    Looks like screen hardware failure to me. You can try connecting external monitor or TV and see how it looks.
      My ComputerSystem Spec
  3.    20 Mar 2016 #3
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,620
    Windows 10 IoT

    I cast my vote for a hardware failure. Looks like the backlight has separated or something.
      My ComputerSystem Spec
  4.    20 Mar 2016 #4
    Join Date : Feb 2016
    Posts : 10
    windows 10 home
    Thread Starter

    Quote Originally Posted by alphanumeric View Post
    I cast my vote for a hardware failure. Looks like the backlight has separated or something.
    So should I take it to store for repair?
      My ComputerSystem Spec
  5.    20 Mar 2016 #5
    Join Date : Dec 2013
    Portsmouth Hampshire
    Posts : 1,888
    Windows 10 x86 14383 Insider Pro and Core 10240

    It looks like one or more of the several brightness enhancement films and diffuser screens within the screen module have become displaced. Generally this should be repairable with care, time and very clean working conditions, but tricky, like replacement of the cold cathode tube - the technician may probably recommend a replacement screen module instead.
      My ComputersSystem Spec
  6.    20 Mar 2016 #6
    Join Date : Feb 2016
    Posts : 10
    windows 10 home
    Thread Starter

    Quote Originally Posted by Fafhrd View Post
    It looks like one or more of the several brightness enhancement films and diffuser screens within the screen module have become displaced. Generally this should be repairable with care, time and very clean working conditions, but tricky, like replacement of the cold cathode tube - the technician may probably recommend a replacement screen module instead.
    Since you used replacement of the screen. Couldn't I just by the LCD screen of this laptop and replace it on my own. That should fix this problem right?
      My ComputerSystem Spec

 


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