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  1.    19 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 4
    Windows 10

    Windows 10 stuck in Safe mode, Can't login with my correct password


    So, I recently started having problems with the latest Nvidia graphics drivers, so i went to downgrade them until they sort out the issues, and upon restart of my PC I am in safe mode. It asks for a password, but I usually login with the 4 digit PIN.

    So, I go reset my password, since I don't remember it and the new password doesn't work. It won't accept the PIN, and it doesn't accept any of my "usual" passwords. So I have no idea what to do. Also, I don't have a Windows 10 disk because I upgraded from Windows 7. Everything in safe mode requires a password, which isn't working, so I am just stuck there at the login screen. How can I get out of safe mode or fix this somehow? Any help would be much appreciated.

    *Edit Also, my computer says its not connected to the internet, and no network can be found, yet every other computer in the house works. I have also tried, Shift + restart to try and launch safe mode with networking but that also said no networks could be found.

    So, yeah I'm stumped on this one.
      My ComputerSystem Spec
  2.    19 Mar 2016 #2
    Join Date : Apr 2015
    Posts : 12,588
    W10Prox64

    Quote Originally Posted by Novyx View Post
    So, I recently started having problems with the latest Nvidia graphics drivers, so i went to downgrade them until they sort out the issues, and upon restart of my PC I am in safe mode. It asks for a password, but I usually login with the 4 digit PIN.

    So, I go reset my password, since I don't remember it and the new password doesn't work. It won't accept the PIN, and it doesn't accept any of my "usual" passwords. So I have no idea what to do. Also, I don't have a Windows 10 disk because I upgraded from Windows 7. Everything in safe mode requires a password, which isn't working, so I am just stuck there at the login screen. How can I get out of safe mode or fix this somehow? Any help would be much appreciated.

    *Edit Also, my computer says its not connected to the internet, and no network can be found, yet every other computer in the house works. I have also tried, Shift + restart to try and launch safe mode with networking but that also said no networks could be found.

    So, yeah I'm stumped on this one.
    Hi Novyx and welcome to Tenforums.


    If you have System Restore turned on, you could try restoring to a point in time before this happened. (See Option #1: Do a System Restore at boot)

    If no restore points exist, you could turn on the hidden administrator account, and remove the password from your user account that way. Since you can't get into your account, you'd need to accomplish this using Option #4 in the tutorial.

    p.s. You can grab a W10 ISO here:
    Windows 10 ISO Download - Windows 10 Forums
      My ComputerSystem Spec
  3.    19 Mar 2016 #3
    Join Date : Mar 2016
    Posts : 4
    Windows 10
    Thread Starter

    I don't have any restore points to use, and also I am unable to access a command prompt because I need to login to use it. Trying to do anything through using Shift + restart other than startup options requires a password. It's so frustrating that I need a password for everything on the start up screen, but it won't accept the password I know is correct. I reset it through Microsoft's website, and I'm able to login on there. But it will not accept any password I put in.
      My ComputerSystem Spec
  4.    19 Mar 2016 #4
    Join Date : Apr 2015
    Posts : 12,588
    W10Prox64

    Quote Originally Posted by Novyx View Post
    I don't have any restore points to use, and also I am unable to access a command prompt because I need to login to use it. Trying to do anything through using Shift + restart other than startup options requires a password. It's so frustrating that I need a password for everything on the start up screen, but it won't accept the password I know is correct. I reset it through Microsoft's website, and I'm able to login on there. But it will not accept any password I put in.
    I understand. But, as I said:
    If no restore points exist, you could turn on the hidden administrator account, and remove the password from your user account that way. Since you can't get into your account, you'd need to accomplish this using Option #4 in the tutorial.

    You can do this at boot following option #4.
      My ComputerSystem Spec
  5.    19 Mar 2016 #5
    Join Date : Mar 2016
    Posts : 4
    Windows 10
    Thread Starter

    I have no way to boot Windows 10 installation though. I upgraded from Windows 7, and I don't have a disc for Windows 10.
      My ComputerSystem Spec
  6.    19 Mar 2016 #6
    Join Date : May 2015
    Posts : 1,624
    Win 10 X64 Pro 15063

    Quote Originally Posted by Novyx View Post
    I have no way to boot Windows 10 installation though. I upgraded from Windows 7, and I don't have a disc for Windows 10.
    You can make one, if you like.

    Windows 10 ISO Download - Windows 10 Forums
      My ComputerSystem Spec
  7.    19 Mar 2016 #7
    Join Date : Mar 2016
    Posts : 4
    Windows 10
    Thread Starter

    I was unaware until a little bit ago, but I see that now. I'm actually in the process of making one now. So hopefully this will help.
      My ComputerSystem Spec
  8.    22 Mar 2016 #8
    Join Date : Mar 2016
    Posts : 1
    Win7 win 8 win 10

    Here's a work around that did it for me. Remove hdd and mount in another machine (mine win 7) locate utilman.exe in that disc Windows\system32, change ownership and allow full control for your local user then rename it to somat else temporarily. Locate cmd.exe in same folder and change ownership and allow full control as well. Rename it to utilman.exe then Power down and replace hdd then boot up. At the login prompt click on the middle lower right icon to get command prompt up. Type in " bcdedit /deletevalue {current} safeboot" and hit return. You should get command successful. Then reboot and you should be able to enter your pin as normal. Once in goto the files u changed and rename them back again and you're done. Hope this helps anyone else out there .
    Last edited by Basiljohn; 22 Mar 2016 at 12:22. Reason: Oops
      My ComputerSystem Spec
  9.    19 Sep 2016 #9
    Join Date : Sep 2016
    Posts : 2
    win 10, win 7

    I am going to try this suggestion. NOTHING else works. I have a boot disk and I can get networking with my safe mode but that's about it. If I can access my files from the removed HD I will transfer them and use my other machine. Never again going in safe mode. Was trying to remove Reimage malware...jeez!

    Quote Originally Posted by Basiljohn View Post
    Here's a work around that did it for me. Remove hdd and mount in another machine (mine win 7) locate utilman.exe in that disc Windows\system32, change ownership and allow full control for your local user then rename it to somat else temporarily. Locate cmd.exe in same folder and change ownership and allow full control as well. Rename it to utilman.exe then Power down and replace hdd then boot up. At the login prompt click on the middle lower right icon to get command prompt up. Type in " bcdedit /deletevalue {current} safeboot" and hit return. You should get command successful. Then reboot and you should be able to enter your pin as normal. Once in goto the files u changed and rename them back again and you're done. Hope this helps anyone else out there .
      My ComputerSystem Spec
  10.    19 Sep 2016 #10
    Join Date : Sep 2016
    Posts : 2
    win 10, win 7

    Still no solution?!!


    I am going to try this suggestion. NOTHING else works. I have a boot disk and I can get networking with my safe mode but that's about it. If I can access my files from the removed HD I will transfer them and use my other machine. Never again going in safe mode. Was trying to remove Reimage malware...jeez!
      My ComputerSystem Spec

 
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