Windows 10: Sound issue

  1.    01 Mar 2015 #1

    Sound issue


    Hello fellow windows 10 users.

    So today I found out that my sound is acting very strange. Let me explain, my sound works perfectly normal on the internet(youtube) and on skype. But when I try to use an application like Minecraft, Counter Strike GO and Spotify the sound dosn't work at all. In sound settings I have speakers enabled and everything else disabled.

    Thanks,
    eugene
      My ComputerSystem Spec

  2.    03 Mar 2015 #2

    Do you have more than one sound device? Look in Device Manager to see.

    Have you looked at Event Viewer for the times that you had problems?
    If not, please do this (and let us know the latest time where you had problems):
    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
      My ComputerSystem Spec


  3. Posts : 14,991
    Microsoft Windows 10 Pro 64-bit 14393, Windows 10 Insider Fast Ring, Windows 8.1 Update, Ubuntu
       03 Mar 2015 #3

    Are you using realtek(analogue) or HDMI(digital from graphics card)? If it's realtek it could be you need to raise the volume whatever application. For example on my laptop when I watch a video in google I get an extra volume bar when I right click the red speaker icon.
      My ComputersSystem Spec

  4.    03 Mar 2015 #4

    usasma said: View Post
    Do you have more than one sound device? Look in Device Manager to see.

    Have you looked at Event Viewer for the times that you had problems?
    If not, please do this (and let us know the latest time where you had problems):
    admin

    There I followed the instructions and I put up the file on my mediafire.
    Thanks for the help.
    p.s All my sound devices are disabled other then the one I am using.
      My ComputerSystem Spec

  5.    03 Mar 2015 #5

    Nothing that I can see in the log relates to your audio.
    I'd have to wonder if one of the disabled devices is what's trying to play when you get no sound.

    What devices are disabled? Can you try to enable them, one-by-one, and then see if the sound plays for that?
      My ComputerSystem Spec


  6. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       05 Mar 2015 #6

    See if changing the playback devices to stereo helps (if it's not already stereo)

    Also, open the mixer when any of the games / apps are running - increase the volume / deselect mute for the specific app
      My ComputerSystem Spec

  7.    05 Mar 2015 #7

    Fixed


    Thanks for all the help guys,
    so I done what everyone told me but it still didn't work.
    After that I tried turning "allow applications to take exclusive control of this device"
    off , and what do you know my audio was restord
    And again thanks for helping me,

    Eugene
      My ComputerSystem Spec


  8. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       05 Mar 2015 #8

    Good news, Eugene

    Thanks for posting the solution that worked for you - it helps other members.

    If you get the chance, please mark your thread as Solved by Eugene
    - well you can't add by Eugene, but you can marked it solved

    Thanks!,

    Bill
    .
      My ComputerSystem Spec


 

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