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  1. Joined : Aug 2015
    Maine
    Posts : 20,907
    Windows10Pro 64Bit on 2 DeskTop Computers
       09 Mar 2016 #11

    kmint said: View Post
    It stopped working. Laptop not switching off completely and not starting right I didn't touch anything, just stopped working.

    So I've been googling and it seems to be a common problem without a solution. Sometimes something works for some but not for others, and as in my case, the problem returns after being fixed. This is really weird.

    Should I write to Microsoft?
    You can if you wish, not sure what their response would be. Would not hurt to write thou. Sorry kmint that your problem still exists
      My System SpecsSystem Spec


  2. Joined : Oct 2014
    Posts : 60
    Windows 10 x64
       09 Mar 2016 #12

    Thank you Mike, do you know if there are Microsoft assistants participating in these forums for giving some official support?

    I think to remember from seven and eightforums that there are, but don't know how to contact them.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Maine
    Posts : 20,907
    Windows10Pro 64Bit on 2 DeskTop Computers
       09 Mar 2016 #13

    kmint said: View Post
    Thank you Mike, do you know if there are Microsoft assistants participating in these forums for giving some official support?

    I think to remember from seven and eightforums that there are, but don't know how to contact them.
    Their are a few with a Microsoft most valuable badge ....whatever that means.

    They Do NOT work for Microsoft thou.
      My System SpecsSystem Spec


  4. Joined : Oct 2014
    Posts : 60
    Windows 10 x64
       09 Mar 2016 #14

    OldMike65 said: View Post
    Their are a few with a Microsoft most valuable badge ....whatever that means.

    They Do NOT work for Microsoft thou.
    Thank you!

    Well, I found another thread right here with many other people having the same problem. I'll be trying every option.

    Computer does not shutdown since i installed windows 10 - Page 3 - Windows 10 Forums

    Thanks a lot.
      My System SpecsSystem Spec


  5. Joined : Oct 2014
    Posts : 60
    Windows 10 x64
       17 Mar 2016 #15

    Hi, just passing by to tell that I installed the driver ATKPackage for Windows 10 from ASUS web site for my laptop model and now everything seems to work fine. Sleeps and shuts down fine. At least by now.

    Thank you everybody again.
      My System SpecsSystem Spec


  6. Joined : Jan 2016
    Tyler
    Posts : 45
    Windows 10 Pro / Windows Server 2012 (VM)
       22 Mar 2016 #16

    If your laptop continues to turn it self on -- Check # 7 Power Options -- "Again" Then Look some where else. . .
    Questions 1. Does the Mouse or Touch pad wake the computer. 2. Does the Network Cards wake the Computer, (Bluetooth, NIC, USB, WiFi ) Check all of these in properties.
    ** I had a problem with my computer turning on in the middle of the night when I know that I shut it off. . . I then went through each and every event in the "Event Viewer" and found out at least on Windows 10, Microsoft has the ability to wake the machine and install updates. I learn of this by the event viewer telling me that updates had been installed at 2:46am --I know I had turned off the machine. This happened a few more times before I disable the WAKE Feature on these devices.

    BIG BOTHER IS CERTIANLY WATCHING
      My System SpecsSystem Spec


  7. Joined : Oct 2014
    Posts : 60
    Windows 10 x64
       30 Sep 2016 #17

    Note to self:

    This is what finally worked for me in case I reinstall W10 and the problem happens again as it's been just the case.

    Reinstall driver sp66228 Intel Engine v9.5 overwriting the current version and then untick that thing.

    Solved Computer does not shutdown since i installed windows 10 - Page 4 - Windows 10 Forums
      My System SpecsSystem Spec


 
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