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  1. Joined : Jun 2015
    Posts : 262
    windows 10 pro x64 stable build
       07 Mar 2016 #11

    NavyLCDR said: View Post
    Then I guess the best you can hope for is to reflash the BIOS from Windows.
    any advice how to minimize risks?
      My System SpecsSystem Spec


  2. Joined : Aug 2014
    Forever West
    Posts : 2,597
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       07 Mar 2016 #12

    shmu26 said: View Post
    any advice how to minimize risks?
    A biggy, ALWAYS connect the computer to a UPS/Battery backup to assure a power failure or fluctuation doesn't interrupt the process which could result in a dead motherboard. If it's on a Notebook have a fully charged battery and leave plugged into the AC source.
      My System SpecsSystem Spec


  3. Joined : Jun 2015
    Posts : 262
    windows 10 pro x64 stable build
       07 Mar 2016 #13

    Berton said: View Post
    A biggy, ALWAYS connect the computer to a UPS/Battery backup to assure a power failure or fluctuation doesn't interrupt the process which could result in a dead motherboard. If it's on a Notebook have a fully charged battery and leave plugged into the AC source.
    then I'm okay, because I have UPS. I will try to turn off all security software, too, so nothing tries to get in the way.
      My System SpecsSystem Spec


  4. Joined : Jun 2015
    Posts : 262
    windows 10 pro x64 stable build
       07 Mar 2016 #14

    okay, I successfully flashed it from the asus desktop app, and it updated the bios to a newer version.
    but I still can't get to the bios screen, it's same like before.
    Getting a little late in my time zone, so I might not see any response tonight.
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Posts : 6,896
    Windows 10 Pro
       07 Mar 2016 #15

    Sounds like it is time to call/chat with Asus.
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    Posts : 262
    windows 10 pro x64 stable build
       08 Mar 2016 #16

    NavyLCDR said: View Post
    Sounds like it is time to call/chat with Asus.
    I purchased the pc from a store, it is still under their warranty. I didn't register with Asus, because I relied on the store's service.
    Can I still chat with Asus?
      My System SpecsSystem Spec


  7. Joined : Jun 2015
    Posts : 262
    windows 10 pro x64 stable build
       08 Mar 2016 #17

    did it. I called them, luckily they are on pacific time, so they were still available.
    they said it sounds like a chip problem, and I should go back to the store. It is under warranty.
      My System SpecsSystem Spec


 
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