Windows 10: Issue with Surface Pro 4 waking up. Please help!
Issue with Surface Pro 4 waking up. Please help!
Hey everyone, I'm new to the formum and I was hoping to get some help regarding my new Surface Pro 4. The issue I'm, having is that whenever my Surface Pro sleeps or hibernates I am unable to wake it back up. When this happens I have to do a hard reset each time which gets annoying. My device is up to date as of 02-03-2016 and I've tried turning off hibernate and altering what pushing the power button does but nothing seems to solve the problem. Any insight would be appreciated.
Try resetting to OS so that default settings are restored. The surface tablets use a couple unique features regarding power settings. Changing them can cause problems.
Do not reinstall your OS from scratch, I've interpreted (possibly incorrectly) Microsoft's policy that this voids your warranty.
I do not have this problem but others do. This issue is dealt with on the Microsoft Community Surface forum. You might check it out.
Outside the Box
Unfortunately this appears to have been a problem with a certain amount of these computers...a bad batch perhaps.
I believe that most of the problems (I will list my own) are updating from version 10240 to 10586.
Have had to RTM two different ones within two weeks faults being....unable to wake, freezing, graphics display driver kept cutting out or variable light, faulty registry source files missing, advised by seller to clean install which did not solve the problems.
The second one was RTM,d this week.
What I will say is when working a fabulous piece of kit, and will certainly repurchase one when these faults are eradicated.
Outside the Box
This link will explain the reason for your having to do a hard reset.
Trying to Explain the Surface Sleep Problems - Thurrott.com
Hello friends, Could you please check this url: Microsoft working on 'sleep' issues with Surface Pro 4, Surface Book with solution early next year | Windows Central to solve your problem about the Surface Pro 4 waking up. Here they are providing the complete information about the issues on Microsoft surface pro4.
Microsoft Surface Pro 4 Promo Code
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ASUS X99-DELUXE/U3.1 mobo with BIOS version 1801
Intel 5960X CPU
G.Skill Ripjaws 4 64GB
GeForce GTX 650 Ti
No overclocking - I'm just using stock setting to maintain a stable system
I am runing windows 10 build 9926 on SP3 with all the updates.
Beside the fact that the on screen keyboard is kinda buggy, i've noticed a big bug where you sometimes put the tablet to sleep and it wont come back up but is still...