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HP proBook 6570b wont shut down
Hi , Sorry if this is a repeat of other threads , I can't find a solution .
Problem : HP proBook 6570b goes into sleep mode when clicking on start /power / shutdown .
What I have tried : went into advanced power setting in power & sleep tab and made sure the correct settings were applied under power button and lid and some other setting . I think they look correct anyway but i,m not an expert .
Uninstalled the HP power management app in case there was some conflict but this didn't change anything .
Current state : Able to do soft shutdown till system goes to sleep mode then press power button 5 seconds to completely shut down .
Windows 10 pro version 1511 build 10586 .122
Son gave me this to sort out but cant seem to find a fix .
Any help greatly appreciated .
Thanks