Windows 10: Windows 10 "updated" to Windows 8.1

  1.    02 Mar 2016 #1

    Windows 10 "updated" to Windows 8.1

    Hey all, I got a call from my mom earlier about how her computer had an automatic update, and now her computer isn't running Windows 10. I can't check right this second, but from what she's telling me, it "updated" it to Windows 8.1 and won't let her upgrade back. Is there anything I can do to get her back on Windows 10?
      My ComputerSystem Spec

  2.    02 Mar 2016 #2

    Is it possible tablet mode was accidentally turned on?
    Tablet Mode - Turn On or Off in Windows 10 - Windows 10 Forums

    The only way it would have went back to Windows 8.1 is if the upgrade has been in the last 30 days and something caused it to revert back to Windows 8.1. After the 30 days a clean install of Windows 8.1 is required to go back.
      My ComputerSystem Spec


Related Threads
In my normal user account (belonging to Users group) I maintain a folder with a bunch of convenient administrative shortcuts, which run certain applications under "Administrator" account through 'runas' utility. Each shortcut's command line looks as...
I updated to Windows 10 earlier today. I thought I had lost some important work files and some pics of my kiddo from the last 3 months. Found them by looking in the network folder. Copied them to the desktop to remind myself to send a copy to my...
I do have my WiFi internet working, I can access internet all right. But if I go to Windows 10 Settings and then try to open "Network & Internet", it takes forever and it does not load. While that happens, performance temporarily decreases, even...
I've installed Build 10041 and upgrade to 10049 three times now, each time I was able to do a search for Windows Update or Sound which would show me the correct results but this time, I'm not getting the right results. In the past I would do a Reset...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:46.
Find Us