Windows 10: Windows 10 locking up after recent hardware upgrade.

  1.    01 Mar 2016 #1

    Windows 10 locking up after recent hardware upgrade.

    I recently installed a new motherboard, cpu and ram and evert since then i have been getting some very strange lock ups. They never happen when i am using the PC. It will only lock up after i have left it on overnight. When i wake up the screen is frozen and the keyboard and mouse are non responsive. I have ran extensive tests on the new ram/cpu and i have yet to find an error or cause a crash from stress testing. I have also stressed the GPU and still no crashing.
    I have went through the even/reliability logs and they dont really seem to have anything showing up at the time of the crash. I guess the nice thing about this crash is since the screen freezes the clock gives me a nice time stamp of when it happend. If anyone has any ideas or software that can monitor crashes better i would love some advice on this

    Current hardware

    Msi M3 (MS-7978) motherboard
    i5 6600 @ 3.3
    2x 8gb ddr 4 pc4-17000 g skill inlt 1066.7Mhz 15-15-15-35
    EVGA GTX 970 SSC
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,409
    Windows 10 Pro X64 17134.191
       01 Mar 2016 #2

    Did you reinstall after the hardware change?
    Did you at least do a Repair Install (Refresh basically)?

    Try turning off Fast Startup which is known to cause problems with sleep and hibernation on some computers.
      My ComputersSystem Spec

  3.    01 Mar 2016 #3

    I did a a format and reinstall after the hardware change. And i turned fast start off so i will test that tonight
      My ComputerSystem Spec

  4.    02 Mar 2016 #4

    Give "Whocrashed" a try {from} and see if it can identify which driver{s} is responsible and any available fix.
      My ComputerSystem Spec

  5. Ztruker's Avatar
    Posts : 6,409
    Windows 10 Pro X64 17134.191
       03 Mar 2016 #5

    If there are any .dmp files in C:\Windows\Minidump, zip and upload to the BSOD forum for analysis. Make sure you follow the instructions:

    Click image for larger version. 

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      My ComputersSystem Spec

  6.    04 Mar 2016 #6

    There are not any dumps made from the crashes. The most recent one happend today at 5:17, while i was at work. No dump was made. I have turned fast start off and had whocrashed running but it didnt get anything from it.
      My ComputerSystem Spec

  7. Ztruker's Avatar
    Posts : 6,409
    Windows 10 Pro X64 17134.191
       04 Mar 2016 #7

    Do you have Hibernate enabled? Try disabling it.
      My ComputersSystem Spec

  8.    04 Mar 2016 #8

    it is disabled
      My ComputerSystem Spec

  9.    08 Mar 2016 #9

    So going through the event log the 2 events closest to the most recent lock up are

    The server CortanaUI.AppXtpp90jhw9p0njjb85kvhxpppgrqfp117.mca did not register with DCOM within the required timeout.

    Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.

    After those 2 i get a few power lost and unexpected shutdown errors becaus ei have to reboot.
    now i also get
    Audit events have been dropped by the transport. 0
    I dont know if that meens but maybe i am losing the events that i need to be seeing
      My ComputerSystem Spec


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