Windows 10 locking up after recent hardware upgrade.


  1. Posts : 8
    Windows 10
       #1

    Windows 10 locking up after recent hardware upgrade.


    I recently installed a new motherboard, cpu and ram and evert since then i have been getting some very strange lock ups. They never happen when i am using the PC. It will only lock up after i have left it on overnight. When i wake up the screen is frozen and the keyboard and mouse are non responsive. I have ran extensive tests on the new ram/cpu and i have yet to find an error or cause a crash from stress testing. I have also stressed the GPU and still no crashing.
    I have went through the even/reliability logs and they dont really seem to have anything showing up at the time of the crash. I guess the nice thing about this crash is since the screen freezes the clock gives me a nice time stamp of when it happend. If anyone has any ideas or software that can monitor crashes better i would love some advice on this

    Current hardware

    Msi M3 (MS-7978) motherboard
    i5 6600 @ 3.3
    2x 8gb ddr 4 pc4-17000 g skill inlt 1066.7Mhz 15-15-15-35
    EVGA GTX 970 SSC
      My Computer


  2. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #2

    Did you reinstall after the hardware change?
    Did you at least do a Repair Install (Refresh basically)?

    Try turning off Fast Startup which is known to cause problems with sleep and hibernation on some computers.
      My Computers


  3. Posts : 8
    Windows 10
    Thread Starter
       #3

    I did a a format and reinstall after the hardware change. And i turned fast start off so i will test that tonight
      My Computer


  4. Posts : 1,586
    win10 home
       #4

    Give "Whocrashed" a try {from resplendence.com} and see if it can identify which driver{s} is responsible and any available fix.
      My Computer


  5. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #5

    If there are any .dmp files in C:\Windows\Minidump, zip and upload to the BSOD forum for analysis. Make sure you follow the instructions:

    Windows 10 locking up after recent hardware upgrade.-bsodforum.jpg
      My Computers


  6. Posts : 8
    Windows 10
    Thread Starter
       #6

    There are not any dumps made from the crashes. The most recent one happend today at 5:17, while i was at work. No dump was made. I have turned fast start off and had whocrashed running but it didnt get anything from it.
      My Computer


  7. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #7

    Do you have Hibernate enabled? Try disabling it.
      My Computers


  8. Posts : 8
    Windows 10
    Thread Starter
       #8

    it is disabled
      My Computer


  9. Posts : 8
    Windows 10
    Thread Starter
       #9

    So going through the event log the 2 events closest to the most recent lock up are

    The server CortanaUI.AppXtpp90jhw9p0njjb85kvhxpppgrqfp117.mca did not register with DCOM within the required timeout.

    Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.

    After those 2 i get a few power lost and unexpected shutdown errors becaus ei have to reboot.
    now i also get
    Audit events have been dropped by the transport. 0
    I dont know if that meens but maybe i am losing the events that i need to be seeing
      My Computer


 

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