1.    28 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 4
    Windows 10

    Windows freezing - Explorer?


    I just today began having an issue where anywhere between 1 minute and 20 minutes after starting up my computer, the computer will freeze. I will get the spinning wheel and will not be able to click on anything. No Ctrl+Alt+Del either. I originally thought it was a virus so I rolled back my computer. That did not work, so I then tried Norton's Power Eraser Tool. Nada. THEN last resort I decided to refresh the computer. I kept my files and reinstalled Windows. At first I was feeling optimistic believing it may have been a software issue but no... The spinning wheel came back.

    The strange part is I had been using my computer fine this morning, put it to sleep, and this only started when I booted it back up. I was only browsing Youtube during that session, no clicking on sketchy links or anything.

    I also tried disabling drivers (the ones that auto-installed) and that did nothing.
    In addition, I have tried unplugging all USBs and HDDs leaving only the one SSD that the OS is installed in plugged into the computer. I unplugged all unnecessary cards such as my audio card and reseated the graphics card.

    The only thing that works is starting the computer in Safe Mode.

    I have also tried the "netsh winsock reset" and "sfc/scannow" in CMD. No luck.

    I am really at a loss... Can anyone help me!?
      My ComputerSystem Spec
  2.    29 Feb 2016 #2
    Join Date : May 2015
    Central IL
    Posts : 4,330
    Mac OS Sierra

    Norton has a nasty habit of taking over at the wrong time. You have to run Process Explorer to know what is going on.
      My ComputerSystem Spec
  3.    29 Feb 2016 #3
    Join Date : Aug 2015
    Posts : 504
    Windows 10 Pro x64 1607

    Your SSD may be failing. If you have a spare drive, try installing Windows onto the spare drive. With the dots continuing to spin and freezing, that means the SSD is not loading Windows properly into memory.

    Worth a shot
      My ComputerSystem Spec
  4.    02 Mar 2016 #4
    Join Date : Feb 2016
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by lmaneke View Post
    Your SSD may be failing. If you have a spare drive, try installing Windows onto the spare drive. With the dots continuing to spin and freezing, that means the SSD is not loading Windows properly into memory.

    Worth a shot
    As it turns out this was not the issue. I had been running off of an old SSD from aout 4 years ago (paid $600 for 250gb haha). Anyways I took this advice into consideration and figured it was time to upgrade anyways if I was reinstalling. I purchased a 1TB SSD from bestbuy (sandisk, 500mb/sread 550mb/s write) for $250 and reinstalled on there. The funny part is I was able to install Windows Vista (the OEM disk I had...) followed by windows 8, followed by 8.1, followed by 10, and only had the issue once I hit windows 10. The computer ran just dandy until I upgraded to 10. I think ill need to downgrade...
      My ComputerSystem Spec
  5.    02 Mar 2016 #5
    Join Date : Aug 2015
    Posts : 504
    Windows 10 Pro x64 1607

    Probably incompatible hardware then.
      My ComputerSystem Spec
  6.    03 Mar 2016 #6
    Join Date : May 2015
    Central IL
    Posts : 4,330
    Mac OS Sierra

    Quote Originally Posted by lmaneke View Post
    Probably incompatible hardware then.
    I am thinking the same thing.
      My ComputerSystem Spec

 


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