Windows 10: Cursor has disappeared - is this a hardware or software problem?

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  1.    26 Feb 2016 #1

    Cursor has disappeared - is this a hardware or software problem?


    I have a Toshiba Satellite and I'm running windows 10. I've tried pressing F5 and FN+F5 but nothing happens. I've had a look on various forums and all the advice seems to start with "go here", "go to this menu" etc but I have no idea how to go anywhere without a mouse. Any ideas?
      My ComputerSystem Spec


  2. Posts : 469
    Win 10 Pro (x64), OSX 10.11
       26 Feb 2016 #2

    Can you do a Ctrl + Alt + Del ?
      My ComputerSystem Spec

  3.    26 Feb 2016 #3

    Hi snoopy51, yes I can but why do you think that would work?
      My ComputerSystem Spec


  4. Posts : 469
    Win 10 Pro (x64), OSX 10.11
       26 Feb 2016 #4

    It is just a test for keyboard. The answer is Mouse Keys:

    Mousekeys = LeftAlt+LeftShift+NumLock. Press and hold until something happens.

    Click image for larger version. 

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    Now you can move around with the mouse keys!
      My ComputerSystem Spec

  5.    26 Feb 2016 #5

    Read this link, shows you keyboard commands you can use, to try, so maybe you can re-install your mouse driver.
    Microsoft Edge Keyboard Shortcuts List

    If snoopy51 suggestion don't work. Reinstall mouse driver.
      My ComputerSystem Spec


  6. Posts : 469
    Win 10 Pro (x64), OSX 10.11
       26 Feb 2016 #6

    Another approach is to use another mouse. I did with a wired mouse. After it is fully operational, I re-installed the mouse driver! You can download the mouse driver from the vendor!

    Or

    1. Press Windows key, type devicemngr and press Enter
    2. Press Tab to switch to devices list
    3. Use your arrow keys to reach to Mice and other pointing devices and press right arrow key to expand it
    4. Press down arrow key to select your mouse
    5. Press Shift + F10 to simulate the right-click and open the context menu
    6. Select Update driver with arrow keys and press Enter
    7. Follow installation instructions
      My ComputerSystem Spec

  7.    26 Feb 2016 #7

    I can now see the cursor but it isn't moving. Am I just supposed to press the arrow keys on the number pad to move it?
      My ComputerSystem Spec

  8.    26 Feb 2016 #8

    I just tried the instructions in you no.6 post snoopy. They were very clear - thank you! But it says that my driver software is up to date.
      My ComputerSystem Spec

  9.    26 Feb 2016 #9

    Sorry - just realised I was supposed to do that after installing another mouse which I don't have.
      My ComputerSystem Spec

  10.    26 Feb 2016 #10

    No other suggestions? I use my laptop as a laptop - I could buy a mouse but it wouldn't be easy to use, I'd rather have the mousepad working.
      My ComputerSystem Spec


 
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