Windows 10: Cursor has disappeared - is this a hardware or software problem?

Page 1 of 2 12 LastLast
  1.    26 Feb 2016 #1

    Cursor has disappeared - is this a hardware or software problem?

    I have a Toshiba Satellite and I'm running windows 10. I've tried pressing F5 and FN+F5 but nothing happens. I've had a look on various forums and all the advice seems to start with "go here", "go to this menu" etc but I have no idea how to go anywhere without a mouse. Any ideas?
      My ComputerSystem Spec

  2. Posts : 470
    Win 10 Pro (x64), OSX 10.11
       26 Feb 2016 #2

    Can you do a Ctrl + Alt + Del ?
      My ComputerSystem Spec

  3.    26 Feb 2016 #3

    Hi snoopy51, yes I can but why do you think that would work?
      My ComputerSystem Spec

  4. Posts : 470
    Win 10 Pro (x64), OSX 10.11
       26 Feb 2016 #4

    It is just a test for keyboard. The answer is Mouse Keys:

    Mousekeys = LeftAlt+LeftShift+NumLock. Press and hold until something happens.

    Click image for larger version. 

Name:	mousekey.JPG 
Views:	16 
Size:	34.4 KB 
ID:	66571

    Now you can move around with the mouse keys!
      My ComputerSystem Spec

  5.    26 Feb 2016 #5

    Read this link, shows you keyboard commands you can use, to try, so maybe you can re-install your mouse driver.
    Microsoft Edge Keyboard Shortcuts List

    If snoopy51 suggestion don't work. Reinstall mouse driver.
      My ComputersSystem Spec

  6. Posts : 470
    Win 10 Pro (x64), OSX 10.11
       26 Feb 2016 #6

    Another approach is to use another mouse. I did with a wired mouse. After it is fully operational, I re-installed the mouse driver! You can download the mouse driver from the vendor!


    1. Press Windows key, type devicemngr and press Enter
    2. Press Tab to switch to devices list
    3. Use your arrow keys to reach to Mice and other pointing devices and press right arrow key to expand it
    4. Press down arrow key to select your mouse
    5. Press Shift + F10 to simulate the right-click and open the context menu
    6. Select Update driver with arrow keys and press Enter
    7. Follow installation instructions
      My ComputerSystem Spec

  7.    26 Feb 2016 #7

    I can now see the cursor but it isn't moving. Am I just supposed to press the arrow keys on the number pad to move it?
      My ComputerSystem Spec

  8.    26 Feb 2016 #8

    I just tried the instructions in you no.6 post snoopy. They were very clear - thank you! But it says that my driver software is up to date.
      My ComputerSystem Spec

  9.    26 Feb 2016 #9

    Sorry - just realised I was supposed to do that after installing another mouse which I don't have.
      My ComputerSystem Spec

  10.    26 Feb 2016 #10

    No other suggestions? I use my laptop as a laptop - I could buy a mouse but it wouldn't be easy to use, I'd rather have the mousepad working.
      My ComputerSystem Spec

Page 1 of 2 12 LastLast

Related Threads
Multiple BSOD's - hardware or software issue? in BSOD Crashes and Debugging
Hi! Had some issues with my laptop in december and eventually handed it in to the store which I bought it from. They sent it along to a workshop who changed the motherboard. I just got the computer back earlier this week, but I'm experiencing...
Problem with cursor Windows 10 in Performance & Maintenance
I had purchased a brand new Dell laptop with Windows 10 back in August and since that time, I have been dealing with cursor lagging/freezing issues. I have spent countless hours searching for a solution and talking to Dell without any fix. Any...
I'm currently getting a strange issue with the on-board ethernet adapter on my older secondary system I use in the living room that I use for mainly just desktop apps. Before upgrading to Windows 10 pro x64 yesterday I was running Windows 7...
I upgraded my desktop PC from 8.1 to 10 last week. No problems with startup and all programs appear to run fine. I have however, noticed a few desktop and taskbar glitches which I'm not sure is a hardware or software related graphics issue. These...
Hi, I have found from past experience that its better to have your hardware and software installed in an old OS before upgrading to the newer OS and maybe trying to install it then, as somehow I am of the impression that it has a better chance of...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:31.
Find Us