1.    25 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 4
    Windows 10

    Quick Access, Documents, multiple windows


    Hello everyone! I hope you can help me today, I've been having a problem that's been driving me up the wall.

    I have my "Documents" folder under Quick Access when I open the File Explorer. Every time I open a folder within the Documents folder that is sitting under Quick Access, it opens multiple folders. Sometimes it'll open one extra folder, sometimes two. For example:

    Opening Documents > then Adobe, the Adobe folder will open in a new window. Sometimes it'll open two new windows.

    This only happens for the Documents folder under Quick Access. If I go the long route and open Documents by going to Users > [Username] > Documents, it opens folders within the same File Explorer.

    No other folder under Quick Access has this problem. If I Unpin the Documents folder from Quick Access, and add it again, it continues to do this.

    I thought this was a sign of a more serious problem, so I rolled back to a previous Restore Point. Nothing changed, still having the problem. I ran Avast and Malwarebytes, and they didn't come up with anything. I've tried sfc /scannow under an elevated command prompt and although it did fix errors, it didn't fix that problem.
      My ComputerSystem Spec
  2.    25 Feb 2016 #2
    Join Date : Nov 2015
    Posts : 2,962
    64bit Win 10 Pro ver 1709 Build 16299.125

    Hello rinarunine,

    Something you could try is to restore default options for your folders. Type Folder options into the search box and select File Explorer Options. In the window that opens press the Restore Defaults and see if this fixes it. You may have to change some of the settings back again if you had previously adjusted them but it might sort out the problem.
      My ComputersSystem Spec
  3.    25 Feb 2016 #3
    Join Date : Feb 2016
    Posts : 4
    Windows 10
    Thread Starter

    I tried what you suggested and it didn't make a difference. The problem still persists.
      My ComputerSystem Spec
  4.    25 Feb 2016 #4
    Join Date : Nov 2015
    Posts : 2,962
    64bit Win 10 Pro ver 1709 Build 16299.125

    There was a recent case of this behaviour reported in another thread.

    https://www.tenforums.com/general-dis...ew-window.html

    There was no solution posted but you could try and message @hahahuhu and see if they ever did resolve it.
      My ComputersSystem Spec
  5.    25 Feb 2016 #5
    Join Date : Feb 2016
    Posts : 4
    Windows 10
    Thread Starter

    It's unfortunate that the problem was never fixed. ): That user definitely had the same problem.

    Is there any suggestion out there for me to try? I'm unable to PM the user until I have more posts under my belt.
      My ComputerSystem Spec
  6.    25 Feb 2016 #6
    Join Date : Nov 2015
    Posts : 2,962
    64bit Win 10 Pro ver 1709 Build 16299.125

    I asked the question in that thread - let's see if they respond.
      My ComputersSystem Spec

 


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