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#1
Shutdown Button Delay & Long Shutdowns
Hello,
I've been researching this issue I'm experiencing but I haven't come across anything that has helped.
Issue:
Click on the start menu > Power > Shutdown.
Computer does not immediately shut down. I can continue to do tasks for about 30seconds.
The computer suddenly switches over to the "Shutting Down" screen with green/blue/<color> background.
The computer takes several minutes to shut down.
I have attached a screenshot of Event Viewer logs for Microsoft/Diagnostics-Performance/Operational filtered to Event ID's 200-299 (Shutdown).
I have also run a sfc /scannow but there were files that Windows was unable to fix.
I'll include the log files as a zipped attachment if it helps.
I've also tried performing a clean boot described in this article with no success:
https://support.microsoft.com/en-us/kb/929135
I'm unsure what to do at this point. Please help.