Windows 10: Shutdown Button Delay & Long Shutdowns


  1. Posts : 3
    Windows 10 Pro X64
       22 Feb 2016 #1

    Shutdown Button Delay & Long Shutdowns


    Hello,

    I've been researching this issue I'm experiencing but I haven't come across anything that has helped.

    Issue:
    Click on the start menu > Power > Shutdown.
    Computer does not immediately shut down. I can continue to do tasks for about 30seconds.
    The computer suddenly switches over to the "Shutting Down" screen with green/blue/<color> background.
    The computer takes several minutes to shut down.

    I have attached a screenshot of Event Viewer logs for Microsoft/Diagnostics-Performance/Operational filtered to Event ID's 200-299 (Shutdown).
    Click image for larger version. 

Name:	Capture.JPG 
Views:	2 
Size:	279.4 KB 
ID:	65739

    I have also run a sfc /scannow but there were files that Windows was unable to fix.
    Click image for larger version. 

Name:	Capture1.JPG 
Views:	1 
Size:	45.7 KB 
ID:	65740

    I'll include the log files as a zipped attachment if it helps.

    I've also tried performing a clean boot described in this article with no success:
    https://support.microsoft.com/en-us/kb/929135

    I'm unsure what to do at this point. Please help.
    Shutdown Button Delay &amp; Long Shutdowns Attached Files
      My ComputerSystem Spec


  2. Posts : 2,554
    Windows 10 Home x64: 1607 Redstone (1) Build 14393.1198
       23 Feb 2016 #2

    Why not right click start button
    Then scroll down to Shut down or sign out
    Then click > then Shut down
    The orange screen comes up
    Then goes blank
    Doing mine that way it shuts down in about 30-60 seconds completely
      My ComputerSystem Spec


  3. Posts : 4,765
    windows 10 Home threshold2
       23 Feb 2016 #3

    Romeiro,
    About sfc found corrupt files but unable to fix......................

    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.

    Note : you might get an error message that " Source files could not be found ".
    If so, please use this method...........................

    You need the Install.wim which can be obtained by downloading the ISO from Tech Bench.


    https://www.microsoft.com/en-us/soft...load/techbench

    Once you have the iso downloaded, right click at the ISO > click Mount > leave it there
    Then open the elevated command prompt and copy and paste this................

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

    Note : H is the drive where the iso is mounted. Change it if your driver letter is different.

    When it is completed, you should get the report that the operation is successful.
    Now run the sfc /scannow again. It should be ok this time.


      My ComputerSystem Spec


  4. Posts : 3
    Windows 10 Pro X64
    Thread Starter
       23 Feb 2016 #4

    hTconeM9user said: View Post
    Why not right click start button
    Then scroll down to Shut down or sign out
    Then click > then Shut down
    The orange screen comes up
    Then goes blank
    Doing mine that way it shuts down in about 30-60 seconds completely
    I'll give it a shot. Thanks.
      My ComputerSystem Spec


  5. Posts : 3
    Windows 10 Pro X64
    Thread Starter
       23 Feb 2016 #5

    davidhk said: View Post
    Romeiro,
    About sfc found corrupt files but unable to fix......................

    In the same Command Prompt (Admin) windows, copy and paste this command...........

    dism /online /cleanup-image /restorehealth

    > press Enter.
    Again it will take some time.
    When finished, it will give you a report.

    Note : you might get an error message that " Source files could not be found ".
    If so, please use this method...........................

    You need the Install.wim which can be obtained by downloading the ISO from Tech Bench.


    https://www.microsoft.com/en-us/soft...load/techbench

    Once you have the iso downloaded, right click at the ISO > click Mount > leave it there
    Then open the elevated command prompt and copy and paste this................

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

    Note : H is the drive where the iso is mounted. Change it if your driver letter is different.

    When it is completed, you should get the report that the operation is successful.
    Now run the sfc /scannow again. It should be ok this time.

    Hey Davidhk,
    Thank you for this solution to sfc corrupt files. I'll give it a shot next time I'm home.
    Thanks!
      My ComputerSystem Spec


 

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