1.    21 Feb 2016 #1
    Join Date : Aug 2015
    UK
    Posts : 38
    Windows 10

    Right Click start menu items do not work


    I updated to windows 10 last week and everything worked.
    Now if I right click on the start menu, the context menu items other than Run, shut down, search or desktop no longer do anything.
    Cortana always asks me to switch my speech language, but if I ignore that it works and answers typed questions. (no microphone). I can type in words like Control panel or file explorer or device manager and they work. Clicking on the menu items does nothing. There are many old threads on this forum on the subject, but none of them work. (cannot try the restore computer option due to large data files and existing programs)
    Has there been any solutions found in 2016?
    Just checked on my laptop and it all works as it should (except Cortana)
      My ComputerSystem Spec
  2.    22 Feb 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,106
    Win 10 Pro (1703)

    Hi, don't know what you've tried, which makes it kind of hard to 2nd guess.
    Try downloading Shellexview, (free), hide all MS extensions, disable the rest.

    Then try your right click.

    This is what rjwhite1 did in this thread with identical symptoms.
    Solved Start Menu button right click menu fails - Windows 10 Forums
    (There's a lot of discussion about other things that don't seem directly helpful).
      My ComputerSystem Spec
  3.    22 Feb 2016 #3
    Join Date : Aug 2015
    UK
    Posts : 38
    Windows 10
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Hi, don't know what you've tried, which makes it kind of hard to 2nd guess.
    Try downloading Shellexview, (free), hide all MS extensions, disable the rest.

    Then try your right click.
    Did that, then restarted explorer. Result? One black screen and nothing else. Will re-boot and see what happens
      My ComputerSystem Spec
  4.    22 Feb 2016 #4
    Join Date : Aug 2015
    UK
    Posts : 38
    Windows 10
    Thread Starter

    Seemed to be fixed


    I did hide all the MS extensions and disabled the rest. Restarted file explorer and got just a black screen. Re-booted. Right clicked on Task Manager and got nothing at all. So I tried to start Word, and after a minute it started. Halfway through composing a document, task manager opened up, and after that everything worked. I suppose now that the solution is to restart each of the disabled items until it does not work and then delete that item.
    It stopped working after I re-enabled Dropbox, so it looks like the problem lies there.
    If I leave extensions disabled, what happens other than loss of some usability?
    Last edited by Hwalker1; 22 Feb 2016 at 10:40. Reason: Change to solution
      My ComputerSystem Spec
  5.    22 Feb 2016 #5
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,106
    Win 10 Pro (1703)

    Hmm, interesting effect.. as you might guess, probably wouldn't expect that. The idea is to restore normal operation... you'll know more when you identify which is/are responsible.

    So yes, enable some and retry - if you've a lot, enable them in groups- a binary chop approach. (Enable half, see what happens, then either disable half of those or enable half of the remainder depending on the outcome).
      My ComputerSystem Spec
  6.    22 Feb 2016 #6
    Join Date : Aug 2015
    UK
    Posts : 38
    Windows 10
    Thread Starter

    It will take some time as there seems to be more than one extension causing problems. Thanks for the fix.
      My ComputerSystem Spec
  7.    22 Feb 2016 #7
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,106
    Win 10 Pro (1703)

    Good to see you've a way forward. Nirsoft has produced some neat utilities.
      My ComputerSystem Spec

 


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